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Glanzmann Subaru - Service Center

Hatboro, PA

4.4
1,010 Reviews

1,010 Reviews of Glanzmann Subaru - Service Center

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April 21, 2023

Sam was thorough and very fast processing my vehicle. Thank you also to Marc Rodgers for servicing the car. I appreciate my small tire repair being covered under warranty when I didn’t expect it to be. I More

by On the Water
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rodgers, Sam Simkins
Apr 24, 2023 -

Glanzmann Subaru responded

Hi On the Water, Thank you for your 5-star review. We are delighted to hear Sam and Marc made your service visit excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

March 07, 2023

The service from Glanzmann Subaru is always excellent. The team is great at keeping customers appraised of the cost of service as well as how long it will take. I typically stay at the dealership and they More

by gmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Falbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Simkins, Catrina Faughan
Mar 08, 2023 -

Glanzmann Subaru responded

Hi gmv, Thank you for your 5-star review. We are delighted to hear about your service visit went excellent. We are looking forward to seeing you on your next future. Take care. Sincerely, Jeff Glanzmann

February 02, 2023

Just wanted to say how much I love my Glanzmann Subaru gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer servic More

by Alison B.
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Falbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Simkins, Karen Sipps, Kate Bateman
Feb 03, 2023 -

Glanzmann Subaru responded

Hi Alison B. Thank you for your 5-star review. We are glad to hear Karen, Joe, Sam, john, Kyle, and Eric made your service excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

February 02, 2023

I needed an emergency tire replacement and went to Glanzmann simply because they were the closest place to go. They were wonderful! Karen was so friendly and helpful. The work wS completed quickly and More

by Dglaubitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Sipps
Feb 03, 2023 -

Glanzmann Subaru responded

Hi Dglaubitz, Thank you for your 5-star review. We are delighted to hear Karen was excellent during your vehicle's service. We hope to see you at your next service. Have a great day. Sincerely, Jeff Glanzmann

January 07, 2023

Eric WIson has been my service advisor for state inspection, oil & filter change, multipoint inspection for the past 5 years and he is the best. He is very professional in his work and great custo More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Glanzmann Subaru responded

Hi Augie, We appreciate your 5-star review. We are glad to hear Eric was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeff Glanzmann

November 17, 2022

Kyle was my service advisor for state inspection, oil & filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I wai More

by photoArtist
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Glanzmann Subaru responded

Hi photoArtist, Thank you for taking the time to write to us. We are glad to hear Kyle made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeff Glanzmann

November 12, 2022

Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on More

by fsacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Waldron
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ysaac Almonte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Glanzmann Subaru responded

Faith, we apologize for leaving you feeling this way. We will continue to provide training to our team, and we hope to provide you a better experience in the future. Thank you for taking the time to provide your feedback. Sincerely, Jeff Glanzmann

September 02, 2022

Getting my Outback reposted took 6 months due to problems with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure More

by Goblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Falbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Sep 06, 2022 -

Glanzmann Subaru responded

Hi Goblue, Thank you for your 5-star review. We are glad to hear working with Joe made your experience with us excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

May 24, 2022

The service is always totally professional and efficient. They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service More

by Sben19002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Okubo, Karen Sipps
May 25, 2022 -

Glanzmann Subaru responded

Hi, Sben19002! Thank you for the stellar rating. We're happy to hear that working with Karen and Brian earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Jeff Glanzmann

May 07, 2022

Excellent service. Lender car was a big help. Chris provided good communication through the process. More

by lanebeth34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Glanzmann Subaru responded

Lanebeth34, thank you for the positive review. We are so glad Chris was helpful and made your service appointment a good experience for you! Have a great day! Sincerely, Jeff Glanzmann

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