1,010 Reviews of Glanzmann Subaru - Service Center
Sam was thorough and very fast processing my vehicle. Thank you also to Marc Rodgers for servicing the car. I appreciate my small tire repair being covered under warranty when I didn’t expect it to be. I Thank you also to Marc Rodgers for servicing the car. I appreciate my small tire repair being covered under warranty when I didn’t expect it to be. I thought I had a coupon but saw when I got home it hadn’t been applied- but I was rung out by someone else. I like the service there overall as everyone seems to do their best each time and they will wash your car too! More
The service from Glanzmann Subaru is always excellent. The team is great at keeping customers appraised of the cost of service as well as how long it will take. I typically stay at the dealership and they The team is great at keeping customers appraised of the cost of service as well as how long it will take. I typically stay at the dealership and they keep me updated during service. I would highly recommend this location. More
Just wanted to say how much I love my Glanzmann Subaru gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer servic gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer service! P.S. Karen, Joe, Katie, John, Kyle and Eric..you guys are the greatest!!! More
I needed an emergency tire replacement and went to Glanzmann simply because they were the closest place to go. They were wonderful! Karen was so friendly and helpful. The work wS completed quickly and Glanzmann simply because they were the closest place to go. They were wonderful! Karen was so friendly and helpful. The work wS completed quickly and with fair cost. More
Eric WIson has been my service advisor for state inspection, oil & filter change, multipoint inspection for the past 5 years and he is the best. He is very professional in his work and great custo inspection, oil & filter change, multipoint inspection for the past 5 years and he is the best. He is very professional in his work and great customer service More
Kyle was my service advisor for state inspection, oil & filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I wai filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I waited for the car, and he returned it to me in a timely manner. Thanks, Kyle More
Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More
Getting my Outback reposted took 6 months due to problems with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure he was as frustrated as I was , he kept me updated as much as possible. Great working with him! More
The service is always totally professional and efficient. They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service. My only regret is that I didn’t purchase my Subaru from them in the first place. Karen and Brian have both been great reps. Can’t recommend them highly enough and the new facility is absolutely beautiful. More
Excellent service. Lender car was a big help. Chris provided good communication through the process. Lender car was a big help. Chris provided good communication through the process. More