Glanzmann Subaru - Service Center

Glanzmann Subaru Service Dept My review pertains to the installation of a bumper underguard that was not in stock at the time of purchase of my new Outback. My service advisor was My review pertains to the installation of a bumper underguard that was not in stock at the time of purchase of my new Outback. My service advisor was Chris. The entire service team (including phone staff) was very professional and courteous — from the time I dropped off to the time I picked up the car. I would gladly return to Glanzmann Subaru for service. Thank You. More

Excellent It was an excellent experience. Raymond Cooley was very professional and helpful. The auto problems I drove in with were fixed and I drove out probl It was an excellent experience. Raymond Cooley was very professional and helpful. The auto problems I drove in with were fixed and I drove out problem free, More

Great friendly service Went in for 30K maintenance and an inspection and worked with Sam. He was friendly and legitimately interested in making sure we got everything taken Went in for 30K maintenance and an inspection and worked with Sam. He was friendly and legitimately interested in making sure we got everything taken care of. The waiting room is comfortable and Sam checked with me multiple times to provide updates. Overall a pleasant experience and will continue to go here for service. More

Great customer service I brought my car in for scheduled maintenance and to have work done for a recall. I didn’t realize the recall maintenance was going to take more than I brought my car in for scheduled maintenance and to have work done for a recall. I didn’t realize the recall maintenance was going to take more than a day and had a road trip planned- Eric was extremely helpful and understanding of my situation and let me choose the loaner car I wanted to drive and even helped me to move my belongings from my car into the loaner. He was very prompt with answering my texts and helped me to resolve a minor issue after the maintenance was done. He did not rush me even though the service center was very busy and was very thorough in answering my questions and addressing my concerns. More

Quick lane service I received really fast service and I didn’t have an appointment. In and out in less than an hour with several items needed very helpful and friendly I received really fast service and I didn’t have an appointment. In and out in less than an hour with several items needed very helpful and friendly More

Pleasant environment with nice, professional and attentive s Sam is friendly and quick to respond to requests. Good experience here st Subaru express. They cleaned my tires too. Bonus! I like this service cen Sam is friendly and quick to respond to requests. Good experience here st Subaru express. They cleaned my tires too. Bonus! I like this service center and I will return More

First Service visit Pleasant and quick enough. Just in for oil change I would pay extra if they wiped off car after washing it. Allison and Service manager were very n Pleasant and quick enough. Just in for oil change I would pay extra if they wiped off car after washing it. Allison and Service manager were very nice More

Fast, thorough, welcoming service in well-maintained center Express Service oil change. Service was fast, even in a busy service center. Greeted immediately and directed to a specific desk. Check-in was quick a Express Service oil change. Service was fast, even in a busy service center. Greeted immediately and directed to a specific desk. Check-in was quick and clear. The service was thorough, with fluids checked and topped, tire pressure equalized. That full checklist is not unusual, but it was all completed in less than 30 minutes. The waiting area was clean and well-maintained with wifi and a separate desk area so I could keep working. More

Nice place to have your car serviced Satisfied with my service experience! The folks at the desk were friendly, car service was done quickly and my wait was very short, and the lounge was Satisfied with my service experience! The folks at the desk were friendly, car service was done quickly and my wait was very short, and the lounge was comfortable with plenty of seating and snacks. I will continue bringing my car here. More

Efficient and welcoming Service Center In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter, two separate unexpected repair issues arose. I took the vehicle to Service immediately with each one. I was treated with respect and understanding of each situation. The repairs were assessed and completed satisfactorily but with each one I was advised that a charge was due. I was not willing to pay for a circumstance which I felt fell under the “certified” coverage, and each of the Service advisors sensed my displeasure with charges as well as was willing to look further into the reasoning. Appropriate phone calls were placed on my behalf, and removal of the charges was achieved through their presenting my views. I was most appreciative of their follow-through. More