1,010 Reviews of Glanzmann Subaru - Service Center
I was leaving from work on Good Friday and noticed that my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I was on my way home at 4:30 pm with a new tire. Where can anyone get such excellent care on a Friday afternoon preceding a holiday weekend ? Thank you everyone for being so kind and efficient . More
John is great. I took my car in for service. It was early in the day and I misunderstood about where I was supposed to wait for the loaner vehicle. John came and fo I took my car in for service. It was early in the day and I misunderstood about where I was supposed to wait for the loaner vehicle. John came and found me and was so kind and didn't make me feel bad when I apologized to him. He is really friendly and professional. More
I arrived for an oil change at 7:30 am. The service was wonderful and quick. The service was wonderful and quick. More
This visit was awesome. My reviews thus far have been mixed from Glanzmann, but I finally saw what so many others on here seem to experience. I went in for an express oil My reviews thus far have been mixed from Glanzmann, but I finally saw what so many others on here seem to experience. I went in for an express oil change. I brought my computer and camped out, expecting to be there a while. I barely unpacked, sent some emails, and they were finished. I requested a tire rotation as well, and they told me it wasn't needed, and removed it from my charges. I was shocked. I appreciated the honesty! I definitely hope this is a new normal. I know they recently moved, and the lobby was the nicest I have ever seen in a dealership or service place. It was quite comfortable, and the best part was that I didn't have to spend a lot of time in it. More
Always Reliable. Sam Simkins has been my advisor for most of my service visits from the year I purchased my Subaru (except when the service happened on his day off). Sam Simkins has been my advisor for most of my service visits from the year I purchased my Subaru (except when the service happened on his day off). He has been so kind and helpful, explaining everything in language I can understand. My Subaru is now 6 years old but has not needed any repairs--just preventive maintenance service. Recently, a friend who was taking turns with me driving the car to Vermont commented on how it felt like she was driving a new car--it is so smooth and easy to handle on the road. I attribute my Impreza's "great health" to the care that the service department has provided, like a good doctor taking care of patients to prevent sickness. It is very comforting to know that I am driving a safe, well-maintained car. Also, I love the big new Subaru facility and the spacious waiting room, great snacks. huge screen TV, and convenient workstations for my laptop. Thank you to Sam and to the technicians. Much appreciated! More
Beautiful new facility.Excellent staff and great Beautiful new facility. Excellent staff and great turnaround time for repairs Thank you Stephanie and Eric ! Beautiful new facility. Excellent staff and great turnaround time for repairs Thank you Stephanie and Eric ! More
My Service last Saturday to check on a number of things was quick …and Catrina was very professional and helpful. The new Glanzmann facility is really nice )even though the old location was a lot closer t was quick …and Catrina was very professional and helpful. The new Glanzmann facility is really nice )even though the old location was a lot closer to home for me). More
Had an early appt. Needed an oil change and had a tire looked at. Was in and out in 30-40 min and they washed my car. Very satisfied with staff and service. Will be back in the future. looked at. Was in and out in 30-40 min and they washed my car. Very satisfied with staff and service. Will be back in the future. More
Stephanie was pleasant and helpful. As a walk-in She did not waste my time. They took care of of my car needs then followed up with a phone call. That is service with great customer Appreciation !!!!! did not waste my time. They took care of of my car needs then followed up with a phone call. That is service with great customer Appreciation !!!!! ( This is why Glanzmann has been my dealership for over 10years!) More