Glanzmann Subaru - Service Center

Service experience with Eric Wilson I dropped off my car to Eric Wilson. Eric was very helpful. Mind you, the car is 8 years old and rarely has had a problem. Eric was very responsive an I dropped off my car to Eric Wilson. Eric was very helpful. Mind you, the car is 8 years old and rarely has had a problem. Eric was very responsive and called me back and also informed me about my steering rod. The service was fast and efficient with a free car wash! Will purchase another subaru from this dealer when it is time More

Worst Service Tech Ever AdamNeedleman, in my view, is the worst and most incompetent service tech I have ever encountered and refuse to associate with him in the future. I ha AdamNeedleman, in my view, is the worst and most incompetent service tech I have ever encountered and refuse to associate with him in the future. I have communicated my frustration to Stephanie Morales and Dan Geist More

Great service Eric Wilson at the service desk was a great help. He diagnosed my brake problems and and always treated me with respect. If your car is due for servic Eric Wilson at the service desk was a great help. He diagnosed my brake problems and and always treated me with respect. If your car is due for service, give Eric a call! More

Tried to fake a Fix The day I purchased my Subaru the salesman stripped the nut for the license plate and neglected to mention it. We took it back as I did not want the The day I purchased my Subaru the salesman stripped the nut for the license plate and neglected to mention it. We took it back as I did not want the plate flopping around, it was a new car and should be perfect. My husband took it back with a scheduled appointment. They made him wait 2 hours and when he returned home, he realized it was not fixed, the mechanic rigged it to look ok, but it was not fixed. This required a second visit. My husband tried to tell the service writer how upset and annoyed he was by this issue. (It's small but where else do the mechanics cut corners?), the service writer did not acknowledge his complaint or even apologize. This makes me very suspicious of their ethics. More

Kept me in a loaner until they could fix the car right! Excellent Service Department - Very pleasant and communicate well with the techs who really fix the car. Very caring company to work with Recommend G Excellent Service Department - Very pleasant and communicate well with the techs who really fix the car. Very caring company to work with Recommend Glanzmann for sales and service More

Great Service I have been coming here for years since I bought my car and every time I get treated with the greatest service all the time. I have worked with Eric W I have been coming here for years since I bought my car and every time I get treated with the greatest service all the time. I have worked with Eric Wilson inservice and he always takes care of me and makes sure my car gets the necessary service in a timely manner. I highly recommend Glanzmann Subaru!!!!! More

Great service experience While not my regular mechanic due to distance from my home, I took my car in for a recall issue. Scheduling the service on line was easy. The time est While not my regular mechanic due to distance from my home, I took my car in for a recall issue. Scheduling the service on line was easy. The time estimate for the job was right on. Eric was great and kept me posted along the way. I was able to work remotely from the waiting area because they had strong internet access and work stations, so I didn't have to take time off work for this appointment. Service issue was completed and they even sent my car through the car wash. The service department seems like a well-oiled machine and I was extremely happy with my experience. More

First service experience My first service visit with a new Subarau Impreza was terrific. Sparkling facility with comfy lounger and beverage service, Eric Wilson, the service My first service visit with a new Subarau Impreza was terrific. Sparkling facility with comfy lounger and beverage service, Eric Wilson, the service advisor, greeted me immediately and explained the process with great detail. Prompt completion of the work and notification via phone and text. 5 Stars! More

Excellent experience for me When I arrived I was immediately greeted by Eric Wilson. He explained how the process works for repair. He was knowledgeable about my problem with my When I arrived I was immediately greeted by Eric Wilson. He explained how the process works for repair. He was knowledgeable about my problem with my Forester. He even called to the service person to find out an estimate when my car would be worked on! He showed us to a very pleasant waiting room that was stocked with many drinks and snacks for my wait. He kept me apprised of my car status. My problem was resolved. I was very impressed with my experience at a dealership! More

Excellent Care The service advisors are Great and Service Manager Dan is Fantastic Also have to mention Stephanie as Wonderful and Caring Love Andrew as my Sales g The service advisors are Great and Service Manager Dan is Fantastic Also have to mention Stephanie as Wonderful and Caring Love Andrew as my Sales guy!!! More