1,010 Reviews of Glanzmann Subaru - Service Center
superior service 135,000 mile service on our third Subaru: 2006 Forester. All serviced at Glanzmann. Super easy on-line scheduling including free loaner car reservat 135,000 mile service on our third Subaru: 2006 Forester. All serviced at Glanzmann. Super easy on-line scheduling including free loaner car reservation. On time service, phone updates and quick check-out. If everything doesn't go exactly right or something isn't communicated accurately, they fix it immediately, satisfaction promised. Thank you for your smiles too. Eric Wilson is a pro. More
Inspection Great customer service, gave me an estimated time for completed, and was pretty much correct. He walked me to my car when service was completed. Great customer service, gave me an estimated time for completed, and was pretty much correct. He walked me to my car when service was completed. More
Fast efficient service Thank you for the excellent service I received on my car today. You were faster than I could have expected. Eric Wilson was very helpful. Thank you for the excellent service I received on my car today. You were faster than I could have expected. Eric Wilson was very helpful. More
Courteous and thorough. From the time of my arrival I was welcomed and introduced to Eric Wilson, technical adviser, who provided me with the information necessary to have th From the time of my arrival I was welcomed and introduced to Eric Wilson, technical adviser, who provided me with the information necessary to have the annual state inspection, get an oil and filter change, and complete the necessary recall work. The facility is very clean, comfortable and accomodating. More
almost flat R Rear tire. Express service was excellent. Arrived at 8am and was back home at 8:44am. Screw removed and tire plugged. Oil change done at same time. Best serv Express service was excellent. Arrived at 8am and was back home at 8:44am. Screw removed and tire plugged. Oil change done at same time. Best service location in Abington. More
Used to be good As I wait for my shuttle ride which is 30 minutes late, I am reminded why I thought of going somewhere else for service from now on. They used to kno As I wait for my shuttle ride which is 30 minutes late, I am reminded why I thought of going somewhere else for service from now on. They used to know my name. They used to try to find out what was wrong with the car. Now they keep trying to sell me on their express oil change service. Earlier this year when I brought my car in, I had a lot of service that was due at 90,000 miles. I had complained that there was a squeak in the break. After three days and $1000, I asked what they thought about the squeak. I was told they were unable to reproduce the squeak. Because it was Friday of a holiday weekend, I could not leave the car any longer. But why did nobody called me to ask about it? I'm not crazy. They either think I'm stupid, or they are lazy. I had to bring it back again to find out that I needed break work. Well, now my ride is 35 minutes late. More
Repaired recall issues I set up an appointment and was pleased with the timeliness and efficiency of the maintenance team. Eric Wilson was my coordinator and kept me posted I set up an appointment and was pleased with the timeliness and efficiency of the maintenance team. Eric Wilson was my coordinator and kept me posted throughout the process. Thanks DC More
Best Service Ever!!! My son's Forester was serviced recently at Glanzmann. The compressor on the air conditioner had mechanically failed for the second time. Very frustra My son's Forester was serviced recently at Glanzmann. The compressor on the air conditioner had mechanically failed for the second time. Very frustrating situation, but Jesse Brodman was great in taking care of the problem ( and me ). Jesse had the car taken right in and worked on. He explained, in detail, what was the cause of the compressor going bad and answered all of my questions and concerns. The replacement compressor was covered under warranty and, only 2 hrs. later, I was on my way home with a fixed A/C. Could not have been happier. Service was quick and friendly. My son' s reaction...thrilled. Where does he live? Pittsburgh. Yeah, that's right. When it comes to getting quality service work done correctly, he definitely feels it is worth the 5 hr drive. Work that he has had done elsewhere just doesn't hold up. Thanks to both Jesse and Glanzmann for a great experience!!! More
Very good Annual Service experience My annual state inspection, oil change and tire rotation service went very well. I was waited on very quickly, even though the service department see My annual state inspection, oil change and tire rotation service went very well. I was waited on very quickly, even though the service department seemed very busy that morning. I used a Glanzmann Subaru coupon to get a $10 discount on the oil change and tire rotation combo. Eric, the service advisor. was excellent in generating the paperwork for the service my automobile required. Since my cell phone number was already in the computer, I was able to go to breakfast, and if my car was finished before I got back, I could receive a call. I've been a Glanzmann Subaru customer for over 20 years, and they seem to get better every year. Checkout was no problem, because the service advisors do that part of the work also. More
Service Advisor is the Best! Eric Wilson is an amazing service advisor who goes out of his way to make sure customers are satisfied, even if they are infuriated because of additio Eric Wilson is an amazing service advisor who goes out of his way to make sure customers are satisfied, even if they are infuriated because of additional unexpected charges (again, sorry Eric!). Eric's patience - and his understanding - were so appreciated. More