Glassman Automotive Group - Service Center

Excellent service for a recall and milage check I live in the Upper Peninsula and drove 300 miles one way to Glassman Auto Group and would/will do it again. Stephanie should put on seminars on how I live in the Upper Peninsula and drove 300 miles one way to Glassman Auto Group and would/will do it again. Stephanie should put on seminars on how good customer service should be delivered. She is a Pro!!! More

Campaign recall The Glassman group did a great job servicing my vehicle as part of the engine recall that affected 2011 - 2012 Hyundai Sonata's. They listened to me The Glassman group did a great job servicing my vehicle as part of the engine recall that affected 2011 - 2012 Hyundai Sonata's. They listened to me as a customer (i.e. i do my own car maintenance) and made a point of demonstrating that during the various discussions we had. I generally felt that they were receptive to my questions and did their best to provide meaningful answers. They also mentioned that because I do my own oil changes, that my vehicle takes an additional quart of oil, which is great to know. I would have figured it out anyway, but it is nice to have a heads up. More

Thorough and knowledgeable The service representative, Sarah, was knowledgeable, thorough and friendly and helpful. I was given lots of details and the opportunity to ask a lot The service representative, Sarah, was knowledgeable, thorough and friendly and helpful. I was given lots of details and the opportunity to ask a lot of questions. It was clear that she and the service technicians wanted to take good care of me and my vehicle! More

Excellent experience We were treated just like we are treated at the luxury dealerships for our other cars. I was very impressed with the service and friendliness of the We were treated just like we are treated at the luxury dealerships for our other cars. I was very impressed with the service and friendliness of the people in the service department More

Oil and Tires/estimate Service was done in timely fashion, service people very accommodating, Clean waiting are. Estimate for repairs too high, oil change roatYing tires rea Service was done in timely fashion, service people very accommodating, Clean waiting are. Estimate for repairs too high, oil change roatYing tires reasonable Too much paper work!! More

Evaluate the cost of maintaining 2002 Sonata I came in to evaluate the cost associated with maintaining my 2002 vehicle purchased from Glassman. The service provided by Sara and the new car sale I came in to evaluate the cost associated with maintaining my 2002 vehicle purchased from Glassman. The service provided by Sara and the new car sales person "Don" was excellent. I admired the approach used to afford me the opportunity of choice that was not overbearing and appreciated the manner in which the service required to maintain my current vehicle was dispensed. I left with good information and possible alternatives. In addition, I left with literature on a possible new vehicle for consideration. My visit was quite pleasant and convenient. The ease of service availability was appeasing More

Excellent All of my questions were answered effectively by Marcie.. She was extremely helpful and even arranged for the recall work to be done while I was ther All of my questions were answered effectively by Marcie.. She was extremely helpful and even arranged for the recall work to be done while I was there. My service was completed efficiently. I was in and out in little time. More

Continuous professional service I am a customer of the Glassmann service department now since 2007 for regular car inspection as well as for major repairs. The Service department has I am a customer of the Glassmann service department now since 2007 for regular car inspection as well as for major repairs. The Service department has definitely improved over time, and since the last few years its awesome. I have to admit that I have my GO 2 person at the Service department but I love working with them and they understand my schedule and the service I am looking for. Thanks ....!! More

Windshield replacement and oil change This is a top notch service department! Fast, friendly and efficient. They even gave me a loaner because my car required overnight for windshield repl This is a top notch service department! Fast, friendly and efficient. They even gave me a loaner because my car required overnight for windshield replacement. More

Great Hyundai service. I trust what they say. I get my oil changes there & they never recommend services or products I don't need. Stephane is the best! I trust what they say. I get my oil changes there & they never recommend services or products I don't need. Stephane is the best! More