Glassman Automotive Group

I made an appointment with Crystal for the prices and deals that they have. Even though I had an appointment, Crystal sent me to another rep. Crystal didn't send Randy any information that I included in my appointment. There are many things wrong with Randy, didn't wear the mask properly, didn't want to give me the deals that they have because it was the end of the month, and was pretty rude. It looks like he didn't want to sell the car that day. They sent the information for a credit inquiry aware that it was incorrect. Told my girlfriend, quote: "Do you want the car or not, you have to sign If you want to." when they incorrectly sent the information and we had to sign a second credit inquiry with the correct information. It was inquired like 5 times, 2 of them without our knowledge. After 3 hours they ask us to leave without a deal because the bank wasn't answering, even though I told Randy I had a preapproval. Worst experience, I do not recommend this dealer unless you want to be rip off. I went to Garber Hyundai and didn't have any problems, even I made everything by phone and got over $1k in rebates.

I love the people and the process. The service was quick and very precise. The people were very courteous and informative. We didn’t have refreshments.

Excellent service as always They accurately predicted the time required for the oil change and washer repair. The car was washed and returned to me cleaner than before Thank you

Excellent service on a great SUV! Purchased 2020 Santa Fe SEL with very nice features, no hassle on financing and service package. Everybody I interacted with at the dealership--salesman, sales manager, and finance officer--were very supportive.

The lease on our Kia Sorento was set to expire and my wife and I brought the car back to Glassman Kia to turn it in. Hadn't decided whether to lease again or buy new. My wife loved her car and was very sad to be turning it in. But thanks t the great work by our salesman Edward, and the willingness of the sales manager, we were able to convert the expiring lease into a sale. So now we will end up owning this car. My wife is so happy, and I couldn't be happier with the excellent service as usual from Glassman Kia staff.

Absolutely great working with Tony!! He was very professional, prompt, and courteous. He called periodically to give me an update on my vehicle. Great customer service!!!

The staff was very courteous and efficient. The website allowed an appointment for my 2019 Legacy on a Saturday at a time that was apparently somewhat abbreviated for the scope of work being done (fuel-pump recall). Nevertheless, the work was completed and the car washed and ready to go even before the time I was given. Great job by the staff and technicians! Thank you.

Due to medical issues I was unable to personally bring my car in for service. My children visiting from out-of-state brought my car in and were very pleased with their interaction with service personnel and the service performed.

The staff is great, the waiting area set up good for social distance. Everybody said hello and ask you if you need anything. Very friendly

Mr. Kalmeta was great. Asked me what I wanted in a vehicle, what I wanted to do, offered options. I ended up buying an Outback.