Glassman Automotive Group - Service Center
Southfield, MI
1,103 Reviews of Glassman Automotive Group - Service Center
Quick visit I was notified via a phone call to come in for my first oil change. I really appreciated because I'm so busy, I would have forgottem. I was notified via a phone call to come in for my first oil change. I really appreciated because I'm so busy, I would have forgottem. More
Excellent Service Service Sarah is excellent she really takes care of your needs, very knowledgeable, articulate and helpful. The service technicians are well trained. Overall Sarah is excellent she really takes care of your needs, very knowledgeable, articulate and helpful. The service technicians are well trained. Overall a good experience. More
Fast and great service My great service started with Sarah, she was friendly and made me feel not only welcome, but special. She made sure I got the right service based on My great service started with Sarah, she was friendly and made me feel not only welcome, but special. She made sure I got the right service based on what the car needed to keep it running at high standard. The repairs were do in a timely manner and without errors. More
Always please with the staff Great customer service. ALWAYS. Unfortunately, the problem was not resolved. Too much money spent for the problem not to be resolved. Need the techni Great customer service. ALWAYS. Unfortunately, the problem was not resolved. Too much money spent for the problem not to be resolved. Need the technicians to take a second look. Didn't see the old parts. Unable to see what the technicians were describing about the car. Have to go on trust. Uncomfortable with that. More
The most knowledgeabe and personable group of professionals! The professionalism was paired with a true interest and concern in making the experience as pleasant and effective as possible. I feel that Stephanie The professionalism was paired with a true interest and concern in making the experience as pleasant and effective as possible. I feel that Stephanie and Kyle in particular went way beyond expectations in attempting to resolve my vehicle issues. I am a "born again" fan of Subaru! More
Quick service done in an hour! Went for an oil change in the morning and had to wait for an hour till they completed. Staff was friendly and courteous. They had car washed and looke Went for an oil change in the morning and had to wait for an hour till they completed. Staff was friendly and courteous. They had car washed and looked good and I haven't seen any issues in a week after servicing. More
Excellent and personable service Advisor was honest about how long the wait time would be. Unlike LaFontaine who had me waiting over 2-1/2 hours for an oil change. Advisor was honest about how long the wait time would be. Unlike LaFontaine who had me waiting over 2-1/2 hours for an oil change. More
Great! As always I have great customer service when arrive at this dealerships. I informed Sarah of my vehicle concerns and she was able to have my vehicle d As always I have great customer service when arrive at this dealerships. I informed Sarah of my vehicle concerns and she was able to have my vehicle diagnosed and repaired all in one day. I expressed to Sarah that I will have to stay and wait for the repairs due to I had no one to bring me back to the dealer and she was able to provide a loaner vehicle for me in which I had never had prior. Sarah is great she works hard to get the job done and does a phenomenal job every time I can't thank her enough for the great customer service she has provided me every time I have my vehicle service. All repairs completed here were always repaired to my standards and never had to return for anything. More
Brad is excellent. He is an asset to your company. Brad and Sarah have always been incredible. They have assisted me with any problems that I have had. They follow up with service visits. I would re Brad and Sarah have always been incredible. They have assisted me with any problems that I have had. They follow up with service visits. I would recommend your dealership to friends because of these 2 individuals. Thank you More
trusting Thank you to Sarah for her helping and honesty! I can trust her and the dealership. I recommend this dealer! Thank you, you make me feel safe. Thank you to Sarah for her helping and honesty! I can trust her and the dealership. I recommend this dealer! Thank you, you make me feel safe. More