Glassman Automotive Group - Service Center

Service visit My vehicle was addressed in a timely manner by the service rep, technician was very knowledgeable and a diagnostic was done to understand the problem My vehicle was addressed in a timely manner by the service rep, technician was very knowledgeable and a diagnostic was done to understand the problem and recommendation was given to correct the issue. More

service Done in a timely fashion, really appreciated car washing, service folks were approachable and listened to my concerns. Explanations were done at my Done in a timely fashion, really appreciated car washing, service folks were approachable and listened to my concerns. Explanations were done at my non mechanical level- which was nice! It was a good experience as much as shelling out money on cars can be. (not my favorite thing to do...) More

Prompt, personable, professional This is my second Subaru (first one lasted 15 years, still going strong when we traded it in), but my first from Glassman. Very impressed by the serv This is my second Subaru (first one lasted 15 years, still going strong when we traded it in), but my first from Glassman. Very impressed by the service-oriented staff. My first service was performed 15 minutes quicker than I expected. Maybe that's partly due to the fact that the car runs like a top. More

Service experience Everything from top to bottom of my visit was amazing !! Very friendly , informative , and fixed right the first time ! I couldn't ask for a better ex Everything from top to bottom of my visit was amazing !! Very friendly , informative , and fixed right the first time ! I couldn't ask for a better experience . More

Quick Service........as always! The Glassman Automotive Group Service Team is amazing! They are always able to get me in and out within an hour or less. Thanks guys! The Glassman Automotive Group Service Team is amazing! They are always able to get me in and out within an hour or less. Thanks guys! More

top notch Took excellent care of my car, had it done when promised. Recommended services to be performed. Would use them again in the future. Very friendly sta Took excellent care of my car, had it done when promised. Recommended services to be performed. Would use them again in the future. Very friendly staff. More

Great service department The service department at Glassman is the best. Stephanie is always very friendly and helpful. There is hardly any wait time. I would never take my ca The service department at Glassman is the best. Stephanie is always very friendly and helpful. There is hardly any wait time. I would never take my car anywhere else. More

Oil Change + I came into the dealership for an oil change and thought I might need new wiper blades for winter. I appreciated the guy looked at my wipers, ran them I came into the dealership for an oil change and thought I might need new wiper blades for winter. I appreciated the guy looked at my wipers, ran them and said I could get through the winter just fine with them. He also suggested that I wipe them down with rubbing alcohol so they would perform better. How nice was that! It is a good feeling to be able to trust your service representative.and that has been my experience for the past year that I have owned a Subaru! More

collision minimum time spent processing claim. quick service, friendly staff. promised date was honored. offered pickup from home . vehicle looks great and minimum time spent processing claim. quick service, friendly staff. promised date was honored. offered pickup from home . vehicle looks great and rides well. amen amen More

Exhausted Collision Shop customer service is great. Cecil has done a great job keeping me informed and trying to taking care of problems on return visits, but Collision Shop customer service is great. Cecil has done a great job keeping me informed and trying to taking care of problems on return visits, but I don't think they have any quality control for services provided. Vehicle has been there 3 times for issues with the same repair and could use a 4th visit, but this is exhausting. Either they are trying to push repairs out the door as quickly as possible or they have inexperienced technicians that could benefit from additional training. More