Glassman Automotive Group - Service Center

37,500 mile service, brake check Brought my 2011 Subaru Outback in for maintenance after purchasing it used. Sarah was very courteous in getting the car checked in and getting me acqu Brought my 2011 Subaru Outback in for maintenance after purchasing it used. Sarah was very courteous in getting the car checked in and getting me acquainted with the shop. Stephanie took the time to address my concerns regarding what went wrong with the rear rotors. More

back bumper repair They were efficient, prompt, and polite. The had my car ready at the date and time originally stated. Stephanie was very helpful since I dropped off They were efficient, prompt, and polite. The had my car ready at the date and time originally stated. Stephanie was very helpful since I dropped off my car after hours to have my car safely stored and transported from the dealership to the collision shop the next day. More

Courteous and professional. No surprises and efficient service. Everything was completely explained and completed on time. I would recommend the service department most highly an No surprises and efficient service. Everything was completely explained and completed on time. I would recommend the service department most highly and without any reservation. More

Service Visit Review Stephanie was really helpful. I have come to the dealership about the tire pressure sensor light issue about 3 times. This times instead of just reset Stephanie was really helpful. I have come to the dealership about the tire pressure sensor light issue about 3 times. This times instead of just resetting the check light. She order a new sensor for the tire pressure light as that was causing the light to appear again and again. More

Personal service Sarah went out of her way to make sure I knew what was happening with my car every step of the way. I was particularly grateful that I was able to get Sarah went out of her way to make sure I knew what was happening with my car every step of the way. I was particularly grateful that I was able to get in without an appointment and had my car back before the end of the day. Also, I had asked for an expensive repair that proved unnecessary; kudos to Sarah and the crew for letting me know that I would not need to make the expenditure...rather than just going ahead with it and saying, "But that's what the customer wanted." An excellent customer service experience. More

Service Good experience everytime... Came in for oils change and rotateing tires. No long waiting preoid. Very good custmer service.. Never had a problem with Good experience everytime... Came in for oils change and rotateing tires. No long waiting preoid. Very good custmer service.. Never had a problem with anything.. More

Saved my van I have been coming here for 8 years for my Subaru Forester. No issues. Last week, I was driving to work in my Toyota Sienna (125k miles and was just s I have been coming here for 8 years for my Subaru Forester. No issues. Last week, I was driving to work in my Toyota Sienna (125k miles and was just serviced 2 months before) and noticed the smell of oil. This got worse so i felt I had an oil leak. the nearest Toyota dealer was about 10 miles away and I was about 2 miles from Glassman. I drove straight to Glassman. About 1/2 mile from the dealer, the engine started making a clicking noise. Just at the entrance to the dealership, the engine oil light went on for one second then went off. Even though, they are not a Toyota dealer, they took my car in. The engine oil tubing to the engine had worn out and was leaking badly. They ordered the part from Toyota and fixed it in 3 working days. The engine is working fine. They saved my car. If I had refused to see me and made me drive to the Toyota service, the engine probably would have seized and died on me, and I'd be looking for another car at this time. More

Friendly and Professional service Everyone was very friendly and professional. I also used the shuttle, which was very efficient and convenient. My service advisory Brad was a great h Everyone was very friendly and professional. I also used the shuttle, which was very efficient and convenient. My service advisory Brad was a great help! Also, as an automotive consultant and a female they never tried to take advantage of what they may of thought as naivety. More

Pleasant I met Mr. Glassman. He made me feel comfortable. Brad was handsome and nice. Listened to me and gave me the service that I requested. I met Mr. Glassman. He made me feel comfortable. Brad was handsome and nice. Listened to me and gave me the service that I requested. More

Thank You I appreciate your service and please keep up the good work. For the past 13 years I have received quality customer service from the Glassman team. Con I appreciate your service and please keep up the good work. For the past 13 years I have received quality customer service from the Glassman team. Continue to place your cudtomers first and go the extra mile for them. Thank you. More