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Glassman Automotive Group - Service Center

Southfield, MI

4.9
1,142 Reviews

1,142 Reviews of Glassman Automotive Group - Service Center

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August 28, 2025

Regular service visits have all been favorable experiences with fair pricing and no gamesmanship. It's a radical idea that many other dealers could imitate. More

by jeffrey.carl.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
August 25, 2025

When I arrived, Steve in Service explained the needed procedures to me clearly, including why they were needed. In addition, he was polite and pleasant. After the service had been performed, Steve descri More

by Wendy Jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service
August 24, 2025

Staff explained everything required for maintenance servicing clearly. Work was completed in just over an hour. More

by janetschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Heitchl
August 21, 2025

I appreciate them reaching out as soon as a new part was available. Also, it's a small thing, but the waiting area is nice. More

by Erik Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember. I think Jon? He was great! But I'm terrible with names
August 19, 2025

They got me in quickly, examined my car and did the work needed. I waited in a comfortable room and had coffee and snacks provided by them. More

by MrsW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hepworth
August 18, 2025

Moe the sales manager is Ana I g, remembers us every time! Service department is great, gets us in anytime we need. Very impressed with them! More

by bethk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 16, 2025

Corey is the best of the best! His level of service should be replicated across the organization. More

by kberryman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 12, 2025

Michael Greene and the service department are great. He listened to what I thought was wrong with my car and took the necessary steps to make sure the issue was fixed. More

by irisehorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greene
August 01, 2025

Roy and the service staff were very welcoming and friendly! I look forward to future visits! More

by GaryDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
July 31, 2025

The experience was good for the first scheduled appointment since getting the car. I appreciate Corey being able to assist with the tire issue I was having. The service took several hours which was More

by Niqua11_13_91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey