Glassman Automotive Group - Service Center

Prompt, professional, efficient and thorough. Always a pleasant experience here! Oil change and fuel pump recall addressed, saved me another trip by checking air filters and changing them while I was the pleasant experience here! Oil change and fuel pump recall addressed, saved me another trip by checking air filters and changing them while I was there-after showing them to me to verify they needed to be changed. I appreciate their thorough work. More

KJ 7/3/20 48000 mi. service seemed to be well performed, although package was a bit pricey and the exact tasks performed were a bit difficult to understand. 48000 mi. service seemed to be well performed, although package was a bit pricey and the exact tasks performed were a bit difficult to understand. More

Everything was great!! Thanks!! No issues, no problems, fast and easy, car was given to me clean and spotless! Thanks a lot, great service !! Ilya fast and easy, car was given to me clean and spotless! Thanks a lot, great service !! Ilya More

Amazing service! Coming from another dealer in which my service was not as favorable, it was refreshing to receive the service I needed without hassle. service was not as favorable, it was refreshing to receive the service I needed without hassle. More

Excellent service Kept me in the loop at all times, helped with a loaner, performed the work that was diagnosed and provided excellent service, all at a reasonable pric Kept me in the loop at all times, helped with a loaner, performed the work that was diagnosed and provided excellent service, all at a reasonable price! More

fast service clean and friendly fast diagnosis and repair offered loaner car kept me updated customer rep was very pleasant would def return for any future re clean and friendly fast diagnosis and repair offered loaner car kept me updated customer rep was very pleasant would def return for any future repairs More

The staff are friendly, courteous, and attentive to the needs of the customer. Service personnel are nice and helpful. The waiting areas are clean and comfortable. Social distancing standards were practice needs of the customer. Service personnel are nice and helpful. The waiting areas are clean and comfortable. Social distancing standards were practiced. More

Recall made easy Subaru Corporate advised of the recall. Contact was initiated @ Glassman and a convenient date was agreed to via phone. Arrived on time at the deale Subaru Corporate advised of the recall. Contact was initiated @ Glassman and a convenient date was agreed to via phone. Arrived on time at the dealer. Mary greeted me and walked me through the protocol. I was offered a loaner vehicle which I declined as I had a ride. Mary advised the repair might take 3-4 hours and asked again. The loaner was unnecessary but I thanked her for her concern. Mary texted me in less than 3 hours to advise my recall repair had been accomplished. Every thing worked out well. Extremely happy with Glassman Service performance on both cars we drive. More

Glassman has been better If you would have read my review a little over a year ago it would not have been good. I had a terrible experience at Glassman, but they made it righ If you would have read my review a little over a year ago it would not have been good. I had a terrible experience at Glassman, but they made it right. I purchased a service package with my 2019 Subaru before I had the problems with my 2011 worked out with Glassman - so I had to continue getting my 2019 Legacy serviced there and they have totally redeemed themselves. They have been wonderful - no complaints so far. Adam, my service guy, was on the ball. The girl I talked to that arranged my loaner car was just as efficient and good. I have to say, I was planning on using my service package with you guys then going over to Troy - but I plan on staying with Glassman. More

Busy, friendly and professional This service center is obviously very busy. Staff did however take time to listen to us and see that our auto repair needs and concerns were met in a This service center is obviously very busy. Staff did however take time to listen to us and see that our auto repair needs and concerns were met in a friendly and professional manner. More