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Glassman Automotive Group - Service Center

Southfield, MI

4.9
1,121 Reviews

1,121 Reviews of Glassman Automotive Group - Service Center

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July 01, 2020

Fast, friendly and professional service. My service rep was amazing! She's awesome! I cant remember her name but she did an amazing job. Keep up the great work! More

by jhogans65
Recommend Dealer
Yes
Employees Worked With
..cant remember
June 30, 2020

This experience was quick and cost free. Just like I like it. One thing, I'm not confident the interior was sanitized. I didn't see it occur after watching the guy who brought it out after washing it. More

by Cust27
Recommend Dealer
Yes
Employees Worked With
Kathy I think
June 30, 2020

Prompt check-in. Good folks in Service. Car was washed prior to return. Bought parts - was good experience. Service and Parts-counter worked as a team. (Shujat Khan) More

by Shujat Khan
Recommend Dealer
Yes
Employees Worked With
Mary Latshaw was 11/10 in her Customer Service. Very prompt; quick in her work; went inside garage to check on my vehicle. A refreshing change from the regular drab dealer-experience.
June 30, 2020

The best Kia dealership in Michigan is Southfield Kia! The service was great and fast, the staff even placed me in a loaner; I didnt even have to ask or inquire in regards to a loaner, thats great customer More

by kelle1be
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
June 30, 2020

Oil Change and Tire Rotation Very pleasant and willing to help. I had an issue with one tire after my tire rotation and had to bring my SUV back twice on the same day, but I was More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Mary, another gentleman, but I didn't get his name
June 29, 2020

service for an oil change Arrived early for my appointment, my car was taken back promptly. Service at Glassman is always friendly and professional. The service bay is always c More

by the bennett's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary and Mike
June 28, 2020

The car battery had died twice, once the day of picking it up and once two days later. We brought the car into service, and it was determined that we needed a new battery. A new one was installed right awa More

by greg8345
Recommend Dealer
Yes
Employees Worked With
service manager
June 28, 2020

Good experience while waiting for oil change. I thank and liked the refreshments that was out for the customers to enjoy waiting on their vehicle repairs. More

by v_railey
Recommend Dealer
Yes
Employees Worked With
Name unknown
June 28, 2020

My experience with having my car serviced was easy. Jason took care of me ,got me in and out quickly and texted me when my car was ready. More

by mmdoucette
Recommend Dealer
Yes
Employees Worked With
Jason
June 27, 2020

Friendly service Easy to set appointment for 30,000 mile service along with recall on 2019 Ascent. Loaner car was an Ascent which was nice to drive same car. Cole wa More

by csypitkowski
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cole
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