Glassman Automotive Group - Service Center

Friendly. Thorough. Prompt. Kept me informed as to the progress of working on my vehicle Thorough. Prompt. Kept me informed as to the progress of working on my vehicle More

I had an appointment and it still too just about 2 hours for an oil change and tire rotation. for an oil change and tire rotation. More

My service advisor Mike was straight to the point and informed me of my recommended services for my future visit. informed me of my recommended services for my future visit. More

They were very nice and attentive, they solved and issue other shops were not able to solve. They were great! other shops were not able to solve. They were great! More

All issues addressed and resolved in timely manner. Service personnel was helpful and courteous. Car wash is a nice touch! Service personnel was helpful and courteous. Car wash is a nice touch! More

Josie is a great service person. Glassman is the best in Southfield for service. Yes they are! Glassman is the best in Southfield for service. Yes they are! More

Took to Long to repair, but did a good job . . I would recommend them to others . I would recommend them to others More

Roy was great. Everything was completed as promised, on time and I feel the service was excelent. Everything was completed as promised, on time and I feel the service was excelent. More

I have found that perfection does not exist among automotive retailers. For me, the true mark of excellence is how they respond when issues arise. Glassman Automotive Group does this really well. Peo automotive retailers. For me, the true mark of excellence is how they respond when issues arise. Glassman Automotive Group does this really well. People need to remember that problems are normal and people are human, and resolution will not occur until we take the first step and share our concerns. I came in for my first oil change and tire rotation and a reapplication of interior and exterior protectant. Roy gave me an option to come back for the protectant work when a loaner would be available. I have not heard back from him yet but I look forward to scheduling that soon. More

I get great service from Glassman. Roy R is "my guy". I trust his assessment of what I need and when to get it. Roy R is "my guy". I trust his assessment of what I need and when to get it. More