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Glassman Automotive Group - Service Center

Southfield, MI

4.9
1,142 Reviews

1,142 Reviews of Glassman Automotive Group - Service Center

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May 28, 2020

No problems The service was outstanding from start to finish, no problems no issues. I always have had a good experience. The number of words has no impact on the More

by Mr. Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
May 26, 2020

Service Dept. Great service department very knowledgeable personnel (desk Marcie/tech Kyle). Was checked in without any issues, and work was performed correctly in More

by goblue123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie, Kyle
May 23, 2020

Very good service was able to get me in right away and also offered additional service that was needed was done on time and everyone I talked to was friendly More

by mriniker
Recommend Dealer
Yes
Employees Worked With
Cole
May 23, 2020

Noise in undercarriage while driving I heard a noise, called Glassman from the car, went right over, had a car for me and fixed the problem very fast and all OK More

by alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie Orr is fantastic
May 19, 2020

My service experience was positive. This service experience was positive especially with the current Covid-19 conditions. I had a previous negative experience with sales, and did not pla More

by lmartyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
May 14, 2020

Excellent Service Service is timely and excellent! Adam scheduled my appointment at my convenience. Marcy constantly followed up with me regarding the service and pr More

by normal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Marcy
May 12, 2020

My newest experience during the Covid 19 Times The staff was very professional and followed strict rules for contact and sanitation. Very pleased with this experience. All questions were discussed More

by grcircle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure, was identified at the time, but my memory is terrible these days. I have never met an employee that wasn't the best.
May 12, 2020

With all of the restrictions due to the covid-19 pandemic, Glassman made it very easy to get my car repaired and saved me some money on my oil change and service. I always take my car back here for More

by Mattmccaig
Recommend Dealer
Yes
Employees Worked With
Ryan
May 08, 2020

Excellent customer service provided Pandemic. Marcy Orr provided excellent customer service. She communicated with me during the Pandemic. I will definitely return to Glassman in the future for se More

by Kenaward
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcy Orr
May 08, 2020

Always a pleasure. Great customer service for a great car. The people are nice and helpful and welcome you with a smile. Keep up the good work. More

by Joey
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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