Glassman Automotive Group - Service Center
Southfield, MI
1,142 Reviews of Glassman Automotive Group - Service Center
Efficient, kind, helpful Offered me a loaner while car was being serviced. Nice since my car was being serviced for quite a few hours. Always friendly service from beginning t Offered me a loaner while car was being serviced. Nice since my car was being serviced for quite a few hours. Always friendly service from beginning to end of appointment. Like being able to schedule service online. More
Not sure about recommending Decent service but typical dealership pricing nonetheless. However, it did take a bit over an hour to do an oil change with appointment set up the day Decent service but typical dealership pricing nonetheless. However, it did take a bit over an hour to do an oil change with appointment set up the day before. More
Fast and friendly service! Mr. Tatum not only provided excellent customer service, he also addressed the concerns I had regarding my vehicle, and walked me to my car after the r Mr. Tatum not only provided excellent customer service, he also addressed the concerns I had regarding my vehicle, and walked me to my car after the repairs were complete. Thank you. More
The people were very informative, helpful, professional and treated me with respect. They were friendly and kept me informed with updates and provided me with tips and suggestions that ended up saving me t and treated me with respect. They were friendly and kept me informed with updates and provided me with tips and suggestions that ended up saving me time and money. More
Knowledgeable and friendly staff gives me confidence that everything will be done as agreed when I arrived. If something unexpected appears I’m notified before any extra work is done. everything will be done as agreed when I arrived. If something unexpected appears I’m notified before any extra work is done. More
Great Service Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked fo Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked for running hot... Service took about 1 hour and was washed when returned. Danielle processed the paperwork and billing quickly and I left the dealership completely satisfied. More
Great Customer Service I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. More
EXCELLENT CUSTOMER SERVICE!! The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner since my car would have to be left for a few days. I was informed on a daily basis by Mary as to the status of the work on my car. When the work was completed, my car was washed and I was escorted to my car by Mary. I am well pleased! More