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Glassman Automotive Group - Service Center

Southfield, MI

4.9
1,142 Reviews

1,142 Reviews of Glassman Automotive Group - Service Center

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March 14, 2020

Efficient, kind, helpful Offered me a loaner while car was being serviced. Nice since my car was being serviced for quite a few hours. Always friendly service from beginning t More

by Kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 14, 2020

Not sure about recommending Decent service but typical dealership pricing nonetheless. However, it did take a bit over an hour to do an oil change with appointment set up the day More

by vcbardas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember name
March 13, 2020

Is full of xxxx..wants to make me pay for replacement of window panel that is still under warranty. Don't tell me what I did or didn't do More

by candywatson1
Recommend Dealer
No
Employees Worked With
N/A
March 13, 2020

Fast and friendly service! Mr. Tatum not only provided excellent customer service, he also addressed the concerns I had regarding my vehicle, and walked me to my car after the r More

by lesrcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tatum
March 10, 2020

I accidentally left my Yeti mug on the service desk counter at drop off- the next day at pickup, they knew just where it was! More

by Terry
Recommend Dealer
Yes
Employees Worked With
Ryan
March 10, 2020

The people were very informative, helpful, professional and treated me with respect. They were friendly and kept me informed with updates and provided me with tips and suggestions that ended up saving me t More

by mafuchi_69
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
March 07, 2020

Knowledgeable and friendly staff gives me confidence that everything will be done as agreed when I arrived. If something unexpected appears I’m notified before any extra work is done. More

by sanleeman
Recommend Dealer
Yes
Employees Worked With
Cole
March 06, 2020

Great Service Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked fo More

by MgMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy, Danielle and Jeff
March 06, 2020

Great Customer Service I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. More

by SpringBird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Marcia
March 06, 2020

EXCELLENT CUSTOMER SERVICE!! The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner More

by littletreeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary in service department
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