Glassman Automotive Group - Service Center
Southfield, MI
1,142 Reviews of Glassman Automotive Group - Service Center
Quick & Reliable Service I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the w I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the work was completed, and then picked it up. My car was fixed, freshly washed, and ready to go. The Glassman staff was friendly and efficient, and my experience was a pleasant one. For shorter repairs, I have waited in the customer lounge, which is always clean and well-stocked with refreshments. It is obvious that customer satisfaction is a top priority at Glassman so I highly recommend this dealership. More
Quick Oil Change! Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. More
A pleasant visit -- friendly employees & clean waiting room All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean. The atmosphere was cheerful and welcoming. .......Going to your dealership is always a pleasant experience for me. More
Very fast streamlined and a great deal on services. The waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short More
Excellent Service Every Visit. Work completed in the time frame quoted. Service rep Tony was very tentative and explained everything that needed attention. The car wash was also good. Thanks again for fantas frame quoted. Service rep Tony was very tentative and explained everything that needed attention. The car wash was also good. Thanks again for fantasy service. More
The service was excellent: timely, the staff was very friendly and efficient. I’ll be back for service because this was a very positive experience. friendly and efficient. I’ll be back for service because this was a very positive experience. More
Excellent Service I always return to Glassman for service on my Genesis and Sonata as they do great work and meet their time estimates. Their service reps are the best I always return to Glassman for service on my Genesis and Sonata as they do great work and meet their time estimates. Their service reps are the best especially Marcie. More
It was a good visit, fast and informative. I need front brakes and by telling me that it saved more problems that could have arisen late. Very friendly group. brakes and by telling me that it saved more problems that could have arisen late. Very friendly group. More
Prompt and friendly service. Ryan reviewed my service and addressed my questions. I feel confident that my car will be well taken care of whenever I come here for service addressed my questions. I feel confident that my car will be well taken care of whenever I come here for service More
Staff is polite and professional The staff is nice. However, the car wash is mediocre. I understand that the car wash does not include vacuum. It would be nice if there was a vacuum o The staff is nice. However, the car wash is mediocre. I understand that the car wash does not include vacuum. It would be nice if there was a vacuum on site for customer use. More