Glassman Automotive Group - Service Center
Southfield, MI
1,106 Reviews of Glassman Automotive Group - Service Center
I LOVE Glassman! My experience is always great here. Everyone is courteous and my expectations are always met. I have no reason to go anywhere else for sales and ser My experience is always great here. Everyone is courteous and my expectations are always met. I have no reason to go anywhere else for sales and service. More
Installation of snow tires They took original tires off and put the new ones on. Nothing short of amazing. I have no idea what else to say about something this simple. They took original tires off and put the new ones on. Nothing short of amazing. I have no idea what else to say about something this simple. More
I have to say Hyundai sticks by their cars, I own a 2013 Hyundai Sonata and the engine went out. I was over the extended warranty, I was worried. I called a service specialist and she told me to bring the c Hyundai Sonata and the engine went out. I was over the extended warranty, I was worried. I called a service specialist and she told me to bring the car in, and got me approved for a new engine. Hyundai offered a free rental, the car was done so fast I didn’t even use the free rental. More
Nice Fast and Friendly I appreciate the nice staff who provides great customer service which makes the wait worth it. I've enjoyed bringing my car to location and every t I appreciate the nice staff who provides great customer service which makes the wait worth it. I've enjoyed bringing my car to location and every time I've called to schedule an appointment, the staff pencils me in. More
Although it was Saturday and shop doesn’t stay open all day I was able to make my appointment and had everything taken care of by closing day I was able to make my appointment and had everything taken care of by closing More
Second experience with Glassman leasing a Subaru. John Paul was easy and clear to work with. We were so pleased with the test drive and contract for our 2020 XT Outback that my husband is planning on a s Paul was easy and clear to work with. We were so pleased with the test drive and contract for our 2020 XT Outback that my husband is planning on a similar lease!! More
Excellent service. Easy to deal with. Clarity of explanation. Pricing is explain clearly and my car is always returned having been washed. Long time customer will return for another car in the futur explanation. Pricing is explain clearly and my car is always returned having been washed. Long time customer will return for another car in the future. More
Made appointment a couple hours before arriving at the service department, the car was repaired in half the quoted time, Car was washed and the issues were completely resolved, thank you!! service department, the car was repaired in half the quoted time, Car was washed and the issues were completely resolved, thank you!! More
Quick service I didn't make an appointment and the service was quick. I needed to be out by 11:30 and my car was ready by 11:00 I didn't make an appointment and the service was quick. I needed to be out by 11:30 and my car was ready by 11:00 More
This dealership should train other dealerships e.g. Lafontaine on how to run a business focused on customer satisfaction. We live in Flat Rock and will drive right by Lafontaine and go the extra twent Lafontaine on how to run a business focused on customer satisfaction. We live in Flat Rock and will drive right by Lafontaine and go the extra twenty miles to go to Glassman for a reason! Friendly, quick and no pushing unnecessary work like other dealerships. Go here, do yourself a favor. More