Glassman Automotive Group - Service Center
Southfield, MI
1,106 Reviews of Glassman Automotive Group - Service Center
Don't work with these clowns. I bought a hyundai and changed the engine oil with only synthetic oil at regular intervals and the engine blew at 115000 miles. Compared to my mazda I bought a hyundai and changed the engine oil with only synthetic oil at regular intervals and the engine blew at 115000 miles. Compared to my mazda (186,000 miles and going strong), my girlfriend's lexus (150k going string) my daughter's ford (250k miles when it finally gave up), this is absurdly low mileage. They can't get parts for the car so they need a full engine repair for 6 thousand dollars (4 year old car) and even then it's not a new engine (that would be 10k, on a 20k car.) Don't dare buy from them, you are buying junk and will be nothing but trouble down the road. Also, their snarky sales team will be not only unsympathetic, they will be downright condescending and unprofessional. I won't step foot in this dealership ever again, and if you don't want this kind of trouble you won't either. Do yourself a favor and avoid Glassman at all costs. More
Great service but high prices for general service I bought my Subaru here and intend on having it serviced here, So far, the service has been great, timely and a bit on the expensive side I bought my Subaru here and intend on having it serviced here, So far, the service has been great, timely and a bit on the expensive side More
Oil change and tire rotation Nice, easy reservation made online. Timely, done in an hour. Price a little high. Would recommend dealership for service but it would be nice if they Nice, easy reservation made online. Timely, done in an hour. Price a little high. Would recommend dealership for service but it would be nice if they offered more competitive pricing and/or better coupons. More
helpful service helped me out with my SAAB blower motor. Michael Glassman was very helpful and polite. I recommend this place to anyone needing service on their v helped me out with my SAAB blower motor. Michael Glassman was very helpful and polite. I recommend this place to anyone needing service on their vehilcle. More
The Best Service Department Ever They have always provided the best quality service for my vehicle. They have always recognized and rewarded my customer loyalty at their dealership. They have always provided the best quality service for my vehicle. They have always recognized and rewarded my customer loyalty at their dealership. Stephanie has always provided outstanding customer service and Mike has always gone out of his way to ensure a quality experience. More
Service with style. The moment I arrived I was treated promptly and professionally. I was impressed by how organized and clean The location was. The service manager and The moment I arrived I was treated promptly and professionally. I was impressed by how organized and clean The location was. The service manager and staff were friendly. More
service experience the problems that i was having with my auto were explained in a way that i understood staff at the dealership were courteous and helpful the problems that i was having with my auto were explained in a way that i understood staff at the dealership were courteous and helpful More
I have no complaints. My favorite reason for staying with a dealership, the service. Service time and amount quote were on point. Service employees were pleasant. I am My favorite reason for staying with a dealership, the service. Service time and amount quote were on point. Service employees were pleasant. I am thoroughly happy with my Hyundai. More
Maintenance I asked about other items to be checked and was told that they were taken care of already. Brad Porter was very honest about what needed to be done t I asked about other items to be checked and was told that they were taken care of already. Brad Porter was very honest about what needed to be done to the car this time and Sara finished up with me. Everything was finished in less than 1 hour. More
Excellent Service Dealership has always provided first class service and solutions..... this visit was for scheduled maintenance and performed quickly. time estim Dealership has always provided first class service and solutions..... this visit was for scheduled maintenance and performed quickly. time estimate was right on and they provide great shuttle service. More