Glassman Automotive Group - Service Center

great service having shuttle service made my visit possible. every one very courteous and pleasant. had airbag recall taken care of and came home with a newly was having shuttle service made my visit possible. every one very courteous and pleasant. had airbag recall taken care of and came home with a newly washed car. More

15,000 mile service I recently took my 2015 Subaru wrx to Glassman for its 15,000 mile maintenance. I purchased my car used at another dealership and went through 1 servi I recently took my 2015 Subaru wrx to Glassman for its 15,000 mile maintenance. I purchased my car used at another dealership and went through 1 service visit and was very displeased at the attitude and long wait times. When I went to Glassman, not only was my car done early, the staff was very friendly and also helped me out with a discount on my service. I would recommend everyone to Glassman. More

Dealt Fairly with Tire Problem Marcy Orr dealt fairly with a tire issue that came up suddenly. The service experience was excellent and professional. I highly recommend Glassman S Marcy Orr dealt fairly with a tire issue that came up suddenly. The service experience was excellent and professional. I highly recommend Glassman Subaru service and Marcy. More

Oil change tire rotation Friendly, timely, and answered questions. I like the coupons. The service people were helpful. I don't like powered creamers, packets would be nicer f Friendly, timely, and answered questions. I like the coupons. The service people were helpful. I don't like powered creamers, packets would be nicer for me. More

Fabulous! I love this dealership. They are ALWAYS friendly, fast and good. The service department is the best of any service department around. I love this dealership. They are ALWAYS friendly, fast and good. The service department is the best of any service department around. More

Great service Marcy is the best. Fun, witty, and fast in processing the service call. Was helpful in providing loner car also. appreciate the professional and pleas Marcy is the best. Fun, witty, and fast in processing the service call. Was helpful in providing loner car also. appreciate the professional and pleasant approach. More

New battery, warranty, oil change Everybody in service are always very friendly and professional. Wouldn't take my car anywhere else. Always willing to help in every way and even tryin Everybody in service are always very friendly and professional. Wouldn't take my car anywhere else. Always willing to help in every way and even trying to save me a few dollars when they can. Thanks to the team! More

Exceptional Service Brought my car in for body work. I was given a reasonable cost estimate (lowest of three) and provided a loaner car. The body shop quickly sent photo Brought my car in for body work. I was given a reasonable cost estimate (lowest of three) and provided a loaner car. The body shop quickly sent photos and estimate to my insurance company and quickly made the repairs. Car looks like new! The service and collision repair staff is knowledgeable and perform their jobs well. They clearly take pride in the dealership and their work. Thank you. More

Sarah Moilanen was outstanding On Thursday 5/05 I was driving on I-696 from Royal Oak towards my hospital job in Novi when I developed a flat tire on my rear driver side. I called A On Thursday 5/05 I was driving on I-696 from Royal Oak towards my hospital job in Novi when I developed a flat tire on my rear driver side. I called AAA and was towed to Glassman Subaru in Southfield for service. The tire for my leased 2016 Subaru Legacy wasn't in stock, so I had to go to work on a spare. The communication from Sarah Moilanen in the service department was exceptional. I'm a pharmacist and good communication matters. And because I work a lot, reliable transportation matters even more. Without overpromising anything, Sarah was able to get the tire I needed for my car the same day. Thank you. And make sure to thank Sarah for her help. Regards, James Cross More

Very Satisfied for nearly 40 years Mike, Stephanie and their service team are always on top of everything. Our 2007 truck had an air bag light on and we took it in. All diagnostics were Mike, Stephanie and their service team are always on top of everything. Our 2007 truck had an air bag light on and we took it in. All diagnostics were run and repairs were made in a very timely manner. They were very concerned about our safety when we asked about leaving it alone vs repair. We have never been steered wrong with them and as you can see we have a long standing relationship with Glassman. We have many other dealerships closer to our home, but drive to Glassman for our service and when the time comes for any new vehichles. You can't go wrong with a solid family and a service department that has had the same people for years. That's what I call dependability!!! More