Glassman Automotive Group - Service Center
Southfield, MI
1,106 Reviews of Glassman Automotive Group - Service Center
Had warranty work and an engine check done. Great service, very prompt, gave me a loaner vehicle without any issues and staff was very friendly and helpful. I have never had a bad experience wi Great service, very prompt, gave me a loaner vehicle without any issues and staff was very friendly and helpful. I have never had a bad experience with the service or sales department. More
routine oil change and tire rotation Good job; too expensive. The scheduled time slot was met, work was done timely and efficiently, the coffee was good in the waiting room. The bagels an Good job; too expensive. The scheduled time slot was met, work was done timely and efficiently, the coffee was good in the waiting room. The bagels and donuts arrived "late" as they were not there upon my arrival. More
Service Experience Glassman Kia service had always provided me quality service which keeps me coming back. Stefanie is always a pleasure to work with and always provide Glassman Kia service had always provided me quality service which keeps me coming back. Stefanie is always a pleasure to work with and always provides me with the best options available. More
Great Excellent I didn't have to wait a long time The staff were very courteous and explained why certain things were happening to my car at the time. I didn't have to wait a long time The staff were very courteous and explained why certain things were happening to my car at the time. More
Awesome work My check engine light was on came in to see why just needed to be reprogram no problem get me in and out was very kind and courteous even though I did My check engine light was on came in to see why just needed to be reprogram no problem get me in and out was very kind and courteous even though I didn't have an appointment More
great job everything was done on time,my service person was friendly and on top of everything. the dealership was very clean. very professional. I would recomme everything was done on time,my service person was friendly and on top of everything. the dealership was very clean. very professional. I would recommend you too anyone. Sarah was great. More
New nrakes I was informed that I needed new brakes and roters. Stephenie gave me a loaner while my car was being serviced. As usual guest service was outstanding I was informed that I needed new brakes and roters. Stephenie gave me a loaner while my car was being serviced. As usual guest service was outstanding. More
Consistently superb service department! I continue to find that Glassman excels in creating a personalized approach to meeting the service needs of its clientele. Being able to have the se I continue to find that Glassman excels in creating a personalized approach to meeting the service needs of its clientele. Being able to have the servicing of my vehicle coordinated by knowledgeable staff like Sarah Moilanen and Stephanie Cilli makes my visits an absolute pleasure. They also convey an integrity that always enables me to trust their recommendations for the servicing needs my Veloster requires. The Service Department creates an atmosphere of customer concern that is admirable.. More
A+ for Glassman Glassman provides the whole package. I've bought my last three cars (Subaru's) from Glassman. My dad bought his last two cars there and my brother bou Glassman provides the whole package. I've bought my last three cars (Subaru's) from Glassman. My dad bought his last two cars there and my brother bought one too (amazingly Hyundai's) Jeff Stewart is THE man to talk to if you're interested in buying or leasing. Service and maintenance is a breeze. Everyone in the service department (writers, techs, cashiers, etc.) Provide amazing customer service. They're knowledge, friendly and always have my best interests at heart. Glassman gets an A+ in my book. More
Excellent and more than I expected They really go the extra step to make you feel welcome and comfortable. Bagels, donuts and coffee? Yes! They are also really fast! Was expecting a They really go the extra step to make you feel welcome and comfortable. Bagels, donuts and coffee? Yes! They are also really fast! Was expecting a much longer wait for an oil change and tire rotation, but they had me on my way within 40 minutes. And they washed my car! Love this dealership's service center. More