Glassman Automotive Group - Service Center

Excellent Service I would greatly recommend others to the services provided. I did not even have time to drift off to sleep because I was waiting a long time. My overal I would greatly recommend others to the services provided. I did not even have time to drift off to sleep because I was waiting a long time. My overall ecperience was great. More

Great Service The service professionals diagnosed the problem immediately and made the repairs within less time than approximated. They kept me informed on the pro The service professionals diagnosed the problem immediately and made the repairs within less time than approximated. They kept me informed on the progress and took care of my needs. More

Totally pleasant & professional Everyone did their jobs with courtesy and professionalism. The facility was clean and customer friendly. Thank you for promptly service. The estimat Everyone did their jobs with courtesy and professionalism. The facility was clean and customer friendly. Thank you for promptly service. The estimated time for repair was met. More

6000 mile service Was able to schedule service only one day out and had to change it that morning do to work conflicts that came up that morning. I was able to get serv Was able to schedule service only one day out and had to change it that morning do to work conflicts that came up that morning. I was able to get serviced and back on the road in less than an hour. More

Excellent service for a recall and milage check I live in the Upper Peninsula and drove 300 miles one way to Glassman Auto Group and would/will do it again. Stephanie should put on seminars on how I live in the Upper Peninsula and drove 300 miles one way to Glassman Auto Group and would/will do it again. Stephanie should put on seminars on how good customer service should be delivered. She is a Pro!!! More

Campaign recall The Glassman group did a great job servicing my vehicle as part of the engine recall that affected 2011 - 2012 Hyundai Sonata's. They listened to me The Glassman group did a great job servicing my vehicle as part of the engine recall that affected 2011 - 2012 Hyundai Sonata's. They listened to me as a customer (i.e. i do my own car maintenance) and made a point of demonstrating that during the various discussions we had. I generally felt that they were receptive to my questions and did their best to provide meaningful answers. They also mentioned that because I do my own oil changes, that my vehicle takes an additional quart of oil, which is great to know. I would have figured it out anyway, but it is nice to have a heads up. More

Thorough and knowledgeable The service representative, Sarah, was knowledgeable, thorough and friendly and helpful. I was given lots of details and the opportunity to ask a lot The service representative, Sarah, was knowledgeable, thorough and friendly and helpful. I was given lots of details and the opportunity to ask a lot of questions. It was clear that she and the service technicians wanted to take good care of me and my vehicle! More

Excellent experience We were treated just like we are treated at the luxury dealerships for our other cars. I was very impressed with the service and friendliness of the We were treated just like we are treated at the luxury dealerships for our other cars. I was very impressed with the service and friendliness of the people in the service department More

Oil and Tires/estimate Service was done in timely fashion, service people very accommodating, Clean waiting are. Estimate for repairs too high, oil change roatYing tires rea Service was done in timely fashion, service people very accommodating, Clean waiting are. Estimate for repairs too high, oil change roatYing tires reasonable Too much paper work!! More

Evaluate the cost of maintaining 2002 Sonata I came in to evaluate the cost associated with maintaining my 2002 vehicle purchased from Glassman. The service provided by Sara and the new car sale I came in to evaluate the cost associated with maintaining my 2002 vehicle purchased from Glassman. The service provided by Sara and the new car sales person "Don" was excellent. I admired the approach used to afford me the opportunity of choice that was not overbearing and appreciated the manner in which the service required to maintain my current vehicle was dispensed. I left with good information and possible alternatives. In addition, I left with literature on a possible new vehicle for consideration. My visit was quite pleasant and convenient. The ease of service availability was appeasing More