Glassman Automotive Group - Service Center

Fabulous! I love this dealership. They are ALWAYS friendly, fast and good. The service department is the best of any service department around. I love this dealership. They are ALWAYS friendly, fast and good. The service department is the best of any service department around. More

Great service Marcy is the best. Fun, witty, and fast in processing the service call. Was helpful in providing loner car also. appreciate the professional and pleas Marcy is the best. Fun, witty, and fast in processing the service call. Was helpful in providing loner car also. appreciate the professional and pleasant approach. More

New battery, warranty, oil change Everybody in service are always very friendly and professional. Wouldn't take my car anywhere else. Always willing to help in every way and even tryin Everybody in service are always very friendly and professional. Wouldn't take my car anywhere else. Always willing to help in every way and even trying to save me a few dollars when they can. Thanks to the team! More

Exceptional Service Brought my car in for body work. I was given a reasonable cost estimate (lowest of three) and provided a loaner car. The body shop quickly sent photo Brought my car in for body work. I was given a reasonable cost estimate (lowest of three) and provided a loaner car. The body shop quickly sent photos and estimate to my insurance company and quickly made the repairs. Car looks like new! The service and collision repair staff is knowledgeable and perform their jobs well. They clearly take pride in the dealership and their work. Thank you. More

Sarah Moilanen was outstanding On Thursday 5/05 I was driving on I-696 from Royal Oak towards my hospital job in Novi when I developed a flat tire on my rear driver side. I called A On Thursday 5/05 I was driving on I-696 from Royal Oak towards my hospital job in Novi when I developed a flat tire on my rear driver side. I called AAA and was towed to Glassman Subaru in Southfield for service. The tire for my leased 2016 Subaru Legacy wasn't in stock, so I had to go to work on a spare. The communication from Sarah Moilanen in the service department was exceptional. I'm a pharmacist and good communication matters. And because I work a lot, reliable transportation matters even more. Without overpromising anything, Sarah was able to get the tire I needed for my car the same day. Thank you. And make sure to thank Sarah for her help. Regards, James Cross More

Very Satisfied for nearly 40 years Mike, Stephanie and their service team are always on top of everything. Our 2007 truck had an air bag light on and we took it in. All diagnostics were Mike, Stephanie and their service team are always on top of everything. Our 2007 truck had an air bag light on and we took it in. All diagnostics were run and repairs were made in a very timely manner. They were very concerned about our safety when we asked about leaving it alone vs repair. We have never been steered wrong with them and as you can see we have a long standing relationship with Glassman. We have many other dealerships closer to our home, but drive to Glassman for our service and when the time comes for any new vehichles. You can't go wrong with a solid family and a service department that has had the same people for years. That's what I call dependability!!! More

Had warranty work and an engine check done. Great service, very prompt, gave me a loaner vehicle without any issues and staff was very friendly and helpful. I have never had a bad experience wi Great service, very prompt, gave me a loaner vehicle without any issues and staff was very friendly and helpful. I have never had a bad experience with the service or sales department. More

routine oil change and tire rotation Good job; too expensive. The scheduled time slot was met, work was done timely and efficiently, the coffee was good in the waiting room. The bagels an Good job; too expensive. The scheduled time slot was met, work was done timely and efficiently, the coffee was good in the waiting room. The bagels and donuts arrived "late" as they were not there upon my arrival. More

Service Experience Glassman Kia service had always provided me quality service which keeps me coming back. Stefanie is always a pleasure to work with and always provide Glassman Kia service had always provided me quality service which keeps me coming back. Stefanie is always a pleasure to work with and always provides me with the best options available. More

Great Excellent I didn't have to wait a long time The staff were very courteous and explained why certain things were happening to my car at the time. I didn't have to wait a long time The staff were very courteous and explained why certain things were happening to my car at the time. More