Glassman Automotive Group - Service Center
Southfield, MI
1,106 Reviews of Glassman Automotive Group - Service Center
Fast, Friendly Service Stephanie greeted us on our way in and tended to our needs expeditiously. All team members encountered were friendly and extremely courteous. I would Stephanie greeted us on our way in and tended to our needs expeditiously. All team members encountered were friendly and extremely courteous. I would highly recommend this dealership for all service needs. More
Service is well done. The service personnel at Glassman Auto are friendly and dedicated to a great job. For over 6 years, I have not had any issues with the service or rep The service personnel at Glassman Auto are friendly and dedicated to a great job. For over 6 years, I have not had any issues with the service or repairs performed. Service representative Stephanie is exceptional and knows her customers well. More
Great for after sale vehicle service. The staff are extremely friendly and very personable, especially Sarah. She goes out of her way to ensure customers are taken care of quickly. I love The staff are extremely friendly and very personable, especially Sarah. She goes out of her way to ensure customers are taken care of quickly. I love getting my regular maintenance done at the Subaru service center. More
Well managed The service personnel are polite, efficient, and will work to do a thorough job in a timely manner. Working with this service department is better tha The service personnel are polite, efficient, and will work to do a thorough job in a timely manner. Working with this service department is better than others I have worked with in the past. I appreciate the courtesy they show as well as the work they do. More
Great Service Very friendly service team. Welcomed me immediately upon arrival. Provide detailed information on service to be performed and give you updates on pr Very friendly service team. Welcomed me immediately upon arrival. Provide detailed information on service to be performed and give you updates on progress. Very courteous. More
Great service Professional, quick and answers any questions you may have. Would recommend having any service for you car done at Glassman. Service personnel are fr Professional, quick and answers any questions you may have. Would recommend having any service for you car done at Glassman. Service personnel are friendly and informative. More
Customer Service and pricing Service department staff not friendly; Brought car in to be checked for possible recall, had to pay $125.00 and advised of other issues with the car e Service department staff not friendly; Brought car in to be checked for possible recall, had to pay $125.00 and advised of other issues with the car even with no services rendered. Major overpricing. More
Fast, friendly service Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not h Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not have to wait a long time before the work was completed. More
Good customer service Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer s Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer service I had at that dealership. They have raised the bar! More
Always 5-Star Service Originally the service estimated time was 1 hour and 45 minutes, but I was actually out of the dealership in 45 minutes! I loved the free car wash, an Originally the service estimated time was 1 hour and 45 minutes, but I was actually out of the dealership in 45 minutes! I loved the free car wash, and the last time I arrived, the driver and passenger side mats were vacuumed. More