Glassman Automotive Group - Service Center
Southfield, MI
1,106 Reviews of Glassman Automotive Group - Service Center
great service visit Great location and also great customer service. I do all my maintenance work there and they always give a fairly accurate estimate on wait time. Great location and also great customer service. I do all my maintenance work there and they always give a fairly accurate estimate on wait time. More
Great Service Very professional and finished the service in the time that was committed to me when I checked in the vehicle. I would bring my car back to this deale Very professional and finished the service in the time that was committed to me when I checked in the vehicle. I would bring my car back to this dealership in the future. More
Always Great Service! Took our SUV in after hitting an awful pot hole on the highway and the car was un-drivable! Glassman Service, in particular, Brad, did a great job in Took our SUV in after hitting an awful pot hole on the highway and the car was un-drivable! Glassman Service, in particular, Brad, did a great job in taking care of the problem and keeping us informed every step of the way. All of the service people are really terrific here! We always bring our cars to Glassman! More
service Done in a timely fashion, really appreciated car washing, service folks were approachable and listened to my concerns. Explanations were done at my Done in a timely fashion, really appreciated car washing, service folks were approachable and listened to my concerns. Explanations were done at my non mechanical level- which was nice! It was a good experience as much as shelling out money on cars can be. (not my favorite thing to do...) More
excellent service for my Subaru Top of the line Service experience from Service Director to Service Advisor Marcey to the Service Tech. concerned, friendly, very knowledgeable. Not o Top of the line Service experience from Service Director to Service Advisor Marcey to the Service Tech. concerned, friendly, very knowledgeable. Not only did they fix my issue, they explained what caused the problem and how to avoid it in the future. Really seemed to care about me, I can help with that attitude throughout the service department. I have never been this pleased with a Dealership Service Department. More
Service visit My vehicle was addressed in a timely manner by the service rep, technician was very knowledgeable and a diagnostic was done to understand the problem My vehicle was addressed in a timely manner by the service rep, technician was very knowledgeable and a diagnostic was done to understand the problem and recommendation was given to correct the issue. More
Prompt, personable, professional This is my second Subaru (first one lasted 15 years, still going strong when we traded it in), but my first from Glassman. Very impressed by the serv This is my second Subaru (first one lasted 15 years, still going strong when we traded it in), but my first from Glassman. Very impressed by the service-oriented staff. My first service was performed 15 minutes quicker than I expected. Maybe that's partly due to the fact that the car runs like a top. More
Service experience Everything from top to bottom of my visit was amazing !! Very friendly , informative , and fixed right the first time ! I couldn't ask for a better ex Everything from top to bottom of my visit was amazing !! Very friendly , informative , and fixed right the first time ! I couldn't ask for a better experience . More
Great service department The service department at Glassman is the best. Stephanie is always very friendly and helpful. There is hardly any wait time. I would never take my ca The service department at Glassman is the best. Stephanie is always very friendly and helpful. There is hardly any wait time. I would never take my car anywhere else. More
Oil Change + I came into the dealership for an oil change and thought I might need new wiper blades for winter. I appreciated the guy looked at my wipers, ran them I came into the dealership for an oil change and thought I might need new wiper blades for winter. I appreciated the guy looked at my wipers, ran them and said I could get through the winter just fine with them. He also suggested that I wipe them down with rubbing alcohol so they would perform better. How nice was that! It is a good feeling to be able to trust your service representative.and that has been my experience for the past year that I have owned a Subaru! More