Glen Cove Volvo - Service Center

Stephon was the best person I worked with at any dealer anywhere anytime hands down. We spoke on the phone many times during the time my car was in the shop, Stephon was awesome. Before this experience I anywhere anytime hands down. We spoke on the phone many times during the time my car was in the shop, Stephon was awesome. Before this experience I used to dread getting service on my cars, going forward I will always work with Stephon. More

Both Steve and Joe were extremely friendly, helpful and professional when my 2008 Volvo XC70 needed its bumper replaced. I lease the car from Hassell Volvo in Huntington and would recommend them highly in professional when my 2008 Volvo XC70 needed its bumper replaced. I lease the car from Hassell Volvo in Huntington and would recommend them highly in every respect. Thanks Steve and Joe. Jeff Mueller More

Today I needed to have the headlight changed. I went on my lunch hour and I was in and out in less that 20 minutes. It was great. Michael and his technician changed the bulb and delivered my car to me wi my lunch hour and I was in and out in less that 20 minutes. It was great. Michael and his technician changed the bulb and delivered my car to me with a smile on their faces. As always, the service department is a pleasure to deal with. I must also mention Joe. He is awesome as well. He is always very helpful and his service is second to none. Thank you. More

Dropped my car off for an oilchange, and the low coolant light had just come on that morning. I checked and saw that the overflow resivour was about an inch low. I thought they would just add an inch of ant light had just come on that morning. I checked and saw that the overflow resivour was about an inch low. I thought they would just add an inch of antifreze, change my oil and let me go. Joe called to tell me that they had discovered a hairline crack in the radiator seam and they would have to replace the radiator. They didn't have one in stock and would have to order it, and would have to keep the car overnight. He them called me a few hours later to tell me that they had a rediator at their other volvo dealership in GlenCove and they had it sent over to them and had replaced the radiator in my car and that it was all ready and I could pick it up. It's at least a half hour between dealership's and they went out of their way to get my car fixed asap. Great Job! More

My service light went on and Hassel Vovlvo of glen cove(NEAREST MY HOME) refused to shut it off, even after spending $300 on brakes, oil, filter, tire rotation etc. They said i did not have the 22,500 cove(NEAREST MY HOME) refused to shut it off, even after spending $300 on brakes, oil, filter, tire rotation etc. They said i did not have the 22,500 service done.Even after speaking with the sales manager and leaving several follow calls, he did not bother to return my phone call.I called the huntington dealersahip and spoke with Stephon who said come in anytime you want. I did so that same day and was treated with great care and service. I was in and out in less than 5 minutes. Stephon is quite an asset to your organization. More

This is my 3d Volvo and I have had nothing but the finest service from the service department at Hassel. From easy appointments,great service representatives and never bring back repairs to the great waitin service from the service department at Hassel. From easy appointments,great service representatives and never bring back repairs to the great waiting area and repairs done while I wait they have been everything a car owner could want from the repair side of a dealership. More

Sometimes short and to the point is best. EXCELLENT customer service skills from the service advisor Stephon Solomon. Keep it up! Thank you. Just one unfortunate aspect of this website, it has a min customer service skills from the service advisor Stephon Solomon. Keep it up! Thank you. Just one unfortunate aspect of this website, it has a minimum number of words required before it will accept a submission. Too bad. More

I took my Volvo 2008 Cross County into the dealership for service for a tire problem. Not only were the above employees friendly and extremely knowledgeable, they explained what needed to be done so I could service for a tire problem. Not only were the above employees friendly and extremely knowledgeable, they explained what needed to be done so I could actually understand it. I was given a loaner car and my car was done that same evening! We have brought our previous Volvos in for service at this dealership and have always found them to be extremely professional and friendly. We will always plan on patronizing Hassel Volvo. More

Appointment was given very quickly. The staff is friendly. Service was provided in less time that anticipated. Car seems to be working fine. Waiting area is clean and welcoming. They have coffee an friendly. Service was provided in less time that anticipated. Car seems to be working fine. Waiting area is clean and welcoming. They have coffee and bagels for the customers plus some vending machines. More

It was a great pleasure to work with Stephon on my recent visit. When it comes to servicing your car, to me, it can be alittle frustating. Stephon was very accommodating, helpful and clear on what was need visit. When it comes to servicing your car, to me, it can be alittle frustating. Stephon was very accommodating, helpful and clear on what was needed for my car. I asked alot of questions and at no time did he get annoyed. I'm satisfy with the customer service Stephon provided to me and the work Hassel Volvo has done. MD More