Glen Cove Volvo - Service Center

Excellent is the only word that comes to mind. Joe is the reason this is my sixth Volvo from this location. Sales are excellent, oricing is competitive and integrity is paramount. My congratulations to t the reason this is my sixth Volvo from this location. Sales are excellent, oricing is competitive and integrity is paramount. My congratulations to the management and staff of Hasel Volvo Huntington. I could buy a Volvo from any of five other dealers. I prefer the service, support and firendship I receive from Hassel Hnutington. More

Unfortuantely, after leasing two volvos through this dealership I have decided not to lease another. This is simply because of the offensive attitude of the sales rep, Boris, and the quality of both ve dealership I have decided not to lease another. This is simply because of the offensive attitude of the sales rep, Boris, and the quality of both vehicles I leased. There were numerous problems from exploding hoses, to poor exhaust systems, to key ignition problems. However, and this is very important, the only reason I leased my second vehicle and would ever consider doing so again is because of the exceptional service department and Michael Britt. For each problem that occurred Michael and his team handled the problem quickly and effectively. Further more, they treated me with great respect and courtesy, which the sales department, namely Boris, greatly lacked. Truth be told, many customers I spoke with informed me that they felt the same in regards to the service department, and Michael Britt, being the biggest selling point for their vehicles. He is exceptional at his job and a pleasure to work with. If he ran the entire dealership and construction of the vehicles I have a feeling there would many happier drivers. That is why I give this dealer a high rating, hoping it is noted that this rating applies only to the service department. Thank you. More

I leased my car from Georgetown Volvo a little over a year ago only because they were closer to my home & actually had a little better deal for me. But recently, I went to Hassel because my tire pressur year ago only because they were closer to my home & actually had a little better deal for me. But recently, I went to Hassel because my tire pressure light was on and let me tell you, Hassel? It was the farthest thing from that. Every single person I made contact with greeted me with a smile and a hello. I was assisted immediately and was told that my tires were fine but was in need of brake pads. I was able to get them done the very next day only because I couldn't wait at that particular time. And again, when greeted the next day - it was nothing but smiles. Mike & Stephon were wonderful as was Joe (I think that was his name) the valet attendant. I will not ever go back to Georgetown, who at times, made me feel as if I was bothering them when I had come in for service. Hassel is the way to go! And when leasing time comes around, they will be see me again! During this crazy economic time, it is nice to know that some places still appreciate your business and show it. Thank you. More

Our experience with Mike and Jackie have been great each time we've had the car serviced. They both provide very friendly and courteous service. Mike patiently explains the scope of work that had to be do time we've had the car serviced. They both provide very friendly and courteous service. Mike patiently explains the scope of work that had to be done. He called promptly with updates on the service. Jackie always tries to be accommodating in scheduling an appt. We appreciated their assistance. Additionally, the loaner car is valuable feature of buying the car from Hassel. Not only is it a convenience, but it also allows for a true test drive on a potential upgrade. I would definitely buy another car from this dealership. More

The sales person was absolutly informative, polite, and understood what my needs were. I had a problem with the car and the parts were replaced quickly and efficiently.. Great dealer and sales person. I ha understood what my needs were. I had a problem with the car and the parts were replaced quickly and efficiently.. Great dealer and sales person. I had tested other cars and found the sales person either not interested or not knowledgeable, as well as not so willing to test drive their cars.. This is our first Volvo and from all indications, it will last us many years of driving without many problems. This sis why we have rated Hassel Volvo as our dealer More

I have been having numerous problems with my XC-90. It has approximately 58,000 mi on it and doesn't seem to be holding up like I thought a Volvo should. The service manager of Hassle Volvo of Huntington has approximately 58,000 mi on it and doesn't seem to be holding up like I thought a Volvo should. The service manager of Hassle Volvo of Huntington (Steve) has worked with me regardng the past repairs and feel he has been very fair and understanding of my situation. More

Our 1994 Volvo 940 had intermittant problems starting and the problem could not be properly diagnosed by our local mechanic. We decided to bring the car to Hassell Volvo in Glen Cove. The Assistant Manager, the problem could not be properly diagnosed by our local mechanic. We decided to bring the car to Hassell Volvo in Glen Cove. The Assistant Manager, Stephon Solomon, squeezed us in for an appointment on the same day that we had called. Service Manager Carmine Gonzalez wrote up the order. The mechanic quickly diagnosed the problem as intereference from the after market car alarm. Carmine explained the issue to me and expedited the repair so that I could drive the car home that same day. Carmine and Stephon were both very friendly, courteous and knowledgeable. I thank the Hassel Volvo team for the great work they did and we expect to keep the Volvo for many years to come. We were very satisfied with Hassel Volvo service Department and will be using them for our future Volvo service. More

Very pleasant experience with the service department. The wait time was minimal compared to service departments at other motor vehicle companies. Employees were very attentive and helpful with regards to ex wait time was minimal compared to service departments at other motor vehicle companies. Employees were very attentive and helpful with regards to explaining in full detail any and all work required (i.e. asking necessary questions, providing explanations, and disclosure of prices). More

When I went to get my car serviced I had hurt my back and being in such pain, I don't think I made myself clear concerning my problematic windshield wiper. I just realized today that someone actually came to being in such pain, I don't think I made myself clear concerning my problematic windshield wiper. I just realized today that someone actually came to my home to replace my back windshield wiper and I greatly appreciated that it was taken care of. More

I was pleased that the Service Department was able to accommodate me on short notice. Carmine and the team took the car immediatley, reviewed the problem and also performed an Oil Change as well. T accommodate me on short notice. Carmine and the team took the car immediatley, reviewed the problem and also performed an Oil Change as well. The wash was a pleasant surprise. Thank you, Mike Wolff More