Glen Cove Volvo - Service Center

WAS IN FOR PARTS PURCHASE, WAS IN AND OUT WITHIN A VERY REASONABLE TIME. CARMINE AND STEVEN WERE VERY PROFESSIONAL AND COURTEOUS, ALONG WITH OTHER STAFF THAT GREETED ME ON THE WAY IN. I WOULD DEFENITELY RE REASONABLE TIME. CARMINE AND STEVEN WERE VERY PROFESSIONAL AND COURTEOUS, ALONG WITH OTHER STAFF THAT GREETED ME ON THE WAY IN. I WOULD DEFENITELY RECOMMEND VOLVO OF GLEN COVE TO ANYONE THAT IS IN NEED OF SERVICE OR PARTS. More

I reagularly use Hassel Volvo in Glen Cove to have my two volvos serviced. Stephon not only remembers me, but remembers our vehicles as well. Recently, I was in for a new battery. They were very helpful and volvos serviced. Stephon not only remembers me, but remembers our vehicles as well. Recently, I was in for a new battery. They were very helpful and prompt. They missed a software download, so I had to take the car back in. But to ease my burden, they remedied the problem VERY quickly by making my vehicle top priority. We will continue to use Stephon and Hassel for all of our service needs. More

when i ordered my car in august 2006 i was never told when i ordered my car in august 2006 i was never told that it did not come with a spare tire. when the car was delivered to me in november 2006 i ask when i ordered my car in august 2006 i was never told that it did not come with a spare tire. when the car was delivered to me in november 2006 i asked where the spare tire was. i was told that the car did not come with one. I asked that one be ordered for me, because of my health problems i did not want to get stuck without one. I kept asking but nothing was done about. I finally had a slow leak in one of my tires.and luckily i was close to a garage to have it fixed. I then proceeded to order a spare tire in case the next time it can not be fixed and i am in a position of not being able to purchase one immediately( like at night time) This visit was to have the tire,wheel,etc. installed in my car. More

Excellent customer service experience. Took me in by 9:30 and had me out by 11 am just as promised. Highly recommended experience. I especially recommend Stephon to use as the service advisor. His knowledge and had me out by 11 am just as promised. Highly recommended experience. I especially recommend Stephon to use as the service advisor. His knowledge and friendliness made the wait for my car breeze by. More

The dealler offered a free quick checkup to insure customer cars were 'green'-that is basically working as well as expected to be fuel efficient and non poluting. I had to get out in a short time bec customer cars were 'green'-that is basically working as well as expected to be fuel efficient and non poluting. I had to get out in a short time because of a medical appointment, and I also asked to have the oil changed in my volvo V50. They did the service including oil change in under an hour so I was able to make my appointment. They were courious and knowlegable, even answereing additional service questions. I even had a courtesy cup of coffee. Great job for this dealler- I dealt with Bob and Jakie in the service department. mike fukrstm More