Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fraud from the Service Department Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was co Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was coming on. She has a bumper to bumper warranty and we had literally just purchased the car a short time ago. Needless to say their service department STOLE her money and gave her some BS about the car not having oil in it and then tried to say the car was "past its oil life". They didn't bother to actually do their jobs...took her money...and now here we sit at the O'Daniel dealership hearing how they have no idea how the Glenbrook dealership could have missed the thermostat problem and then told us Oil had nothing to do with it! DO NOT take your cars here for service!! I wouldnt even buy a car from them if their service department can't perform an inspection properly!! Then the Service manager Justin had the audacity to blame the issue on my 20 year old daughter and claimed he personally inspected the car...which he lied...my daughter talked to the guy who did the actual inspection and it was not Justin and after I called him out on it he changed his story! HORRIBLE customer service! DO NOT TAKE YOUR CAR HERE! ESPECIALLY IF YOU WANT IT FIXED! More

Service at Glenbrook Dodge My first experience with Glenbrook Dodge Service Department was very good. The whole staff was very proffesional. Rebecca Dodds did an excellent job a My first experience with Glenbrook Dodge Service Department was very good. The whole staff was very proffesional. Rebecca Dodds did an excellent job at making sure all my concerns were met. I give her a high five. More

Was "iffy" about making a final decision Becky was extremely helpful and very nice! I had a very positive experience and would definately come back in the future ! Thank you for making my exp Becky was extremely helpful and very nice! I had a very positive experience and would definately come back in the future ! Thank you for making my experience at glenbrook dodge a positive one More

Service Was Amazing! Becky was AMAZING. Took service to the next level. Will be back! I drove in she dropped everything for just me and now I'm on my way. Fast and frien Becky was AMAZING. Took service to the next level. Will be back! I drove in she dropped everything for just me and now I'm on my way. Fast and friendly! More

Full service and preventative maintenance for Dodge Challeng Had oil, radiator, differential, braking system, AC, all checked and serviced by the fine professional employees at this Glenbrook Dodge facility. Wo Had oil, radiator, differential, braking system, AC, all checked and serviced by the fine professional employees at this Glenbrook Dodge facility. Won't trust my Challenger anywhere else. More

Major Service Repairs The entire service repair process was quick, thorough and on target. The service coordinator demonstrated clear and frequent communication at all tim The entire service repair process was quick, thorough and on target. The service coordinator demonstrated clear and frequent communication at all times and a willingness to listen. Turnaround time was fast as well. A clear step ahead of others on all fronts. When another dealer could not call back, Glenbrook came thru. In fact, by the time they did, the repairs were completed. Wow. Mike - VP of Customer Service and Support - Major online retailer More

Wonderful Service I came from out of town and needed an oil change. I got in right away without an appointment and needed updates to the car. Thank you, for the timely I came from out of town and needed an oil change. I got in right away without an appointment and needed updates to the car. Thank you, for the timely and professional service. More

New Brakes Last Minute Was in FW for dsughter's graduation from Chicago. Brakes were grinding on trip in & felt unsafe driving home next morning. Called Fri night to make Was in FW for dsughter's graduation from Chicago. Brakes were grinding on trip in & felt unsafe driving home next morning. Called Fri night to make appt & explained situation. Becky in Service was great & got me in first thing Sat morning & finished before I needed to head back to Chicago for work. Friendly staff!!! More

Glenbrook Dodge is an Indiana oasis for this Chicagoan Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat! More

Outstanding! The Service Dept at Glenbrook Dodge is the BEST around. My vehicle has been serviced here several times and has never ran better! Becky was not only p The Service Dept at Glenbrook Dodge is the BEST around. My vehicle has been serviced here several times and has never ran better! Becky was not only professional but she went out of her way to make sure my service needs were met. Brian was pretty awesome too! Thanks Glenbrook Dodge! More