Glenbrook Hyundai - Happy Car Store - Service Center
Fort Wayne, IN
348 Reviews of Glenbrook Hyundai - Happy Car Store - Service Center
The dealership was ok, and the service department did what they could with the limitations from Hyundai. Their engine issue with the 16 and 17 sonata‘s should’ve been on a recall and my repair should hav what they could with the limitations from Hyundai. Their engine issue with the 16 and 17 sonata‘s should’ve been on a recall and my repair should have been covered. Hyundai‘s warranty is not worth the paper it’s written on therefore the dealership should actually look into selling somebody else’s cars. More
We had no problem with the dealership. With the Hyundai company, that's another story. We had a problem with paint peeling--they said the car was over 6 years old, so the paint problem s With the Hyundai company, that's another story. We had a problem with paint peeling--they said the car was over 6 years old, so the paint problem should not be theirs. We fixed it ourselves. NOW they have an extended warranty to fix the problem. The engine locked up at under 60,000 miles--the will not cover it. There is an extended warranty on that too (which is the term they use so they don't have to say it is a recall). It is a 2017--many cars in that year have the same problem. Dealership--good. Hyndai-sucks. More
Every time I’ve been there, they have done a fantastic job for me and I keep coming back. Thank you guys for the good job you do especially Anthony. job for me and I keep coming back. Thank you guys for the good job you do especially Anthony. More
Service was good, but we had made an appointment and still had to wait 1.5 hours for the oil change to be complete. I don’t know if they were just that busy, or if we didn’t get priority over walk-ins. still had to wait 1.5 hours for the oil change to be complete. I don’t know if they were just that busy, or if we didn’t get priority over walk-ins. I was not expecting to have to wait that long with an appointment. Otherwise very friendly and knowledgeable. More
Unreliable service department. Never could fix a recall. Never received follow up as to when part arrived. Another Hyundai dealership fixed all recalls on first visit. Would neve Never could fix a recall. Never received follow up as to when part arrived. Another Hyundai dealership fixed all recalls on first visit. Would never recommend this dealership. More
I had to wait 8 hours to get m my vehicle back when the installer told me that it was ready after 3 hours. When i called the service department about my vehicle 3 times and each time i couldn't get anyone installer told me that it was ready after 3 hours. When i called the service department about my vehicle 3 times and each time i couldn't get anyone who knew what was going on with my vehicle. My sales manager was outstanding, delivering professional and knowledgeable service. More