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Glenbrook Hyundai - Happy Car Store - Service Center

Fort Wayne, IN

4.7
344 Reviews

344 Reviews of Glenbrook Hyundai - Happy Car Store - Service Center

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June 14, 2025

Unreliable service department. Never could fix a recall. Never received follow up as to when part arrived. Another Hyundai dealership fixed all recalls on first visit. Would neve More

by Jlinnemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
June 13, 2025

I had to wait 8 hours to get m my vehicle back when the installer told me that it was ready after 3 hours. When i called the service department about my vehicle 3 times and each time i couldn't get anyone More

by Gentlemaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names
June 12, 2025

Quite satisfied with the service that was performed on our vehicle. definitely coming back for future service needs More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh F
June 02, 2025

Josh was very helpful in explaining all my options to me and keeping me updated More

by be 203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 31, 2025

I always have great service at the location! Friendly , professional and knowledgeable staff make it a very pleasant experience. More

by Hosler28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 24, 2025

I think Lambert has always handle. My car with care and efficiency.And I thank them for that More

by elainemarsh831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Paquet
May 14, 2025

Everyone I’ve interacted with their show was a high level of professionalism and courtesy they’re always willing to talk to you about any issues you have, etc. More

by Jjohn14791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 star for Benjamin. I had no interaction with Jenny fudge so I listed Benjamin
May 13, 2025

Service department was clean and staff was friendly and knowledgeable. Online reservation system not working as stated. Never received a text or email confirmation. Had to call to confirm. Other than that, More

by jeboller
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Frisoli
May 06, 2025

The employees were very knowledgeable and helpful. They explained everything in detail so I would understand. More

by Drsgranny6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 13, 2025

The staff is terrific - very helpful and accommodating. The experience is always very good and they go out of their way to work with me. More

by mbkelly5548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derry Slocum, Justin Stump, Jenny Fudge
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