"Tire Replacement "
I came to Glenbrook Hyundai for what I thought was only going to be a tire repair which turned into a tire replacement. I recently bought this vehicle and also purchased a warranty for my tires. I spoke with Emma and explained that I ran over a piece of metal but I have a warranty. Emma sat down and read the full terms and conditions to get a better understanding of my warranty agreement and explained to me what I needed to do before they even touched the tire. If she did not take the time to read through all of that paper work (like I definitely should have) and tell me I needed to make a claim with the warranty company first, I would’ve voided my whole warranty and the $1500 I paid for it would have been wasted! I really appreciate all the help Emma gave me and I will continue to take my vehicle to be serviced at Glenbrook Hyundai because of the great experience I had with her.
Employees Worked With
"Great car buying experience"
DeAndre helped us take a couple cars for a test drive and figure out the right car for our growing family. The whole car buying experience at Glenbrook Hyundai was great. We will definitely go back there again in the future.
"Friendly, helpful, and patient"
We were greeted right away and when we were waiting for someone to be available to help us, they checked on us periodically and made sure we weren't waiting very long to be helped. They were very patient with us when going between the bank and dealership. Even before we got to the dealership they made sure that the visit was as simple and fast as possible.