Glenbrook Hyundai - Happy Car Store - Service Center
Fort Wayne, IN
344 Reviews of Glenbrook Hyundai - Happy Car Store - Service Center
Waited almost three and a half hours after showing up on time for a ten minute software update that was mandatory and scheduled. The staff were friendly, but after two hours I asked and was told “soon” and time for a ten minute software update that was mandatory and scheduled. The staff were friendly, but after two hours I asked and was told “soon” and about an hour and a half later I was finally done. Not a terrible place, but I will stick to my preferred garage for regular service. When they did the inspection they also mentioned I needed brakes they wanted to sell me, which I didn’t need or let them do, and they missed the suspension issue (that I already knew about but wanted to see if they would catch.) thankfully I already had the appointment with my mechanic scheduled and done a day later. I just wouldn’t go out of my way to use the these folks for anything but a factory recall. More
From check in to check out, Issac was fantastic! He is professional, knowledgeable, and helpful. He even helped me set up apple play and maps, explaining each step. Great representative for Hyund He is professional, knowledgeable, and helpful. He even helped me set up apple play and maps, explaining each step. Great representative for Hyundai Service Department! More
Service they provide is good but are busy, could be because they are only hyundai store here. Had some simple issues which could not be accomodated in maintenance schedule, would have been lot better i because they are only hyundai store here. Had some simple issues which could not be accomodated in maintenance schedule, would have been lot better if it could have been accomodated rather than making separate appointment, would avoid another hassle. More