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Glenbrook Hyundai - Happy Car Store - Service Center

Fort Wayne, IN

4.6
349 Reviews

349 Reviews of Glenbrook Hyundai - Happy Car Store - Service Center

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August 11, 2023

Our 2019 Sonata needed a steering part. They had the part, but not the time. So we needed to come back in 2 weeks. The work was done in a timely manner and Anthony took very good care of More

by Rick Joan Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
August 11, 2023

Always keep me up to date on what going on. I always appreciate the shuttle services and rental car services. More

by andrewclark1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Bowers, Ethan Metzger, Justin Stump, Jenny Fudge
August 11, 2023

Had to replace my engine that was under extended warranty due to manufacturing defect. Took longer than expected because Hyundai needed more documentation. Anthony, however did a good job getting it approve More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Frizolli, Jenny Fudge
August 10, 2023

Ethan is the best! He listens, cares, and executes. Keeps you in the loop and you’re never letting the dark. I started talking to two gentlemen when I went to Glenbr More

by Renee.611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Metzger
August 10, 2023

Been coming here along time this is the first time they didn't have a list of things I needed done for my car. I was told my oil change would take a hour was fine in a haft. Great service. More

by teresa0560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
August 09, 2023

The staff are kind, job is properly done and whole service are excellent. great job More

by michelbayson1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
August 05, 2023

Waited almost three and a half hours after showing up on time for a ten minute software update that was mandatory and scheduled. The staff were friendly, but after two hours I asked and was told “soon” and More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was so underwhelming, I didn’t even try to remember the names. I just wanted to leave.
August 04, 2023

Great service and in a timely manner. Andrew made the whole service experience seem less and simple. More

by aigney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Griswold
August 03, 2023

Service advisor was very knowledgeable and service was completed at the time agreed on at agreed price More

by pagates1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Frisoli
August 01, 2023

From check in to check out, Issac was fantastic! He is professional, knowledgeable, and helpful. He even helped me set up apple play and maps, explaining each step. Great representative for Hyund More

by miriamlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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