Glendale Dodge Chrysler Jeep Ram

:Paul is the best service advisor. He is super knowledgeable, kind and gets the job done right the first time. He is super knowledgeable, kind and gets the job done right the first time. More

Paul is my go to guy. He is knowledgeable, honest, and friendly. Always 100% satisfaction. He is knowledgeable, honest, and friendly. Always 100% satisfaction. More

The service department is horrible! The service writers are poorly trained as well as the mechanics. Every time I have brought my van in for service they have either screwed it up or The service writers are poorly trained as well as the mechanics. Every time I have brought my van in for service they have either screwed it up or forgot to do something. And clearly nobody checks the vehicle over to make sure everything is done and done right before returning it to the customer. On my last visit I had some recall service done and the repair ticket indicated that they were to do a multipoint inspection including checking the tire pressures. They did the recall work but failed to do the inspection. On top of that there was a warning light on the dash as well as most of the dashboard settings were not reset to the way they were when it was brought in. I have tried numerous times to contact the service manager but to no avail. I’ve received texts and email surveys and nobody has ever responded. I don’t know why they bother because clearly nobody reads them. Thank goodness I’ve not had to pay for anything because there is a complete lack of trust that any work done here is done correctly. I’m very worried that the recent recall work was done properly. The incompetence in this department is astounding. I would fire the service manager and retrain everyone in the department. I’m praying that I won’t have any more issues that the dealer has to fix! More

Eder was great. Great communication. And ride was provided one way. Service was long though. Great communication. And ride was provided one way. Service was long though. More

service is always good and on time. ....Paul always let me know the time it takes to do the job.... ....Paul always let me know the time it takes to do the job.... More

Love Glendale DCJR. Got an oil change and tire rotation done. Was able to get it in quickly and they got the job done in the time they said it would be. Roger was great Got an oil change and tire rotation done. Was able to get it in quickly and they got the job done in the time they said it would be. Roger was great and communicative. More

Great Service. Honest. Friendly. Trustworthy. Its why I come back time and time again. Thanks Honest. Friendly. Trustworthy. Its why I come back time and time again. Thanks More

Paul and the team were very nice and they did a lot of work on my car. I appreciate that I was given a loaner while my car was being serviced. I appreciate that the car was fully inspected and additional work on my car. I appreciate that I was given a loaner while my car was being serviced. I appreciate that the car was fully inspected and additional issues were noted that were repaired under warranty. Thank you guy! More

Everything was taking care of accordingly …the service dept was very helpful and considerate…repair is done perfect dept was very helpful and considerate…repair is done perfect More

Service Advisors are knowledgeable, they listen to you, and are respectful of your situation. Their goal is absolutely geared towards excellent customer service and they deliver. In addition, they are happ and are respectful of your situation. Their goal is absolutely geared towards excellent customer service and they deliver. In addition, they are happy to discuss the pros & cons of what is critically needed and what can wait. Grade: A+. More