Glendale Dodge Chrysler Jeep Ram
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had not been at this place for few years after I traded in Chrysler 300, and I had Pacifica before that. When I went to the service, one of the service advisors recognized me and treated me like a long ti in Chrysler 300, and I had Pacifica before that. When I went to the service, one of the service advisors recognized me and treated me like a long time customer. More
Bought a brand-new 2027 Pacifica Pinnacle on August 12. The car came out of the dealership with a front suspension noise on speed bumps. I reported it the next day and returned on August 14 with only 120 m The car came out of the dealership with a front suspension noise on speed bumps. I reported it the next day and returned on August 14 with only 120 miles. The service manager said the car was too new and to put more miles on it. I then asked for a large loaner so I could leave the vehicle for warranty work. I need a larger vehicle because my son has special needs and uses a mobility device. They said the only option was a hatchback, which does not work for my family, and they still will not give any timeframe for a suitable loaner. I have been trying to get a simple after-sale solution since Friday. The salesperson’s response was that there is no timeframe and that I should call another dealership myself. That is not acceptable after just buying a new Pinnacle. They were great at selling the car. After-sales support has been disappointing. I expected much better from this store. More
My service was incomplete. Also every time I go in for an oil change there’s always an extensive diagnostic review which the service center sales guys try to get me to pay extr Also every time I go in for an oil change there’s always an extensive diagnostic review which the service center sales guys try to get me to pay extra. I paid for 4 oil changes with tire rotation and my last oil change they did not do tire rotation due to the lug nuts on one tire they said couldn’t be removed. The tire pressure wasn’t addressed and now on my dash screen I no longer can see the tire pressure screen. I’m not sure what they did. I called and the service manager has not returned my call and has not addressed the issue. Prior to that my oil change b4 that oil was spilled on engine and wasn’t done properly so I took it to another mechanic and he cleaned it up and the oil change was done over with me having to pay again for the service. I’m completely disappointed in this service. More
I had to bring my Wrangler back in a second time for issues with the power steering. Even though they ultimately could not fix it, they were able to tell me that the issue is most likely the aftermarket issues with the power steering. Even though they ultimately could not fix it, they were able to tell me that the issue is most likely the aftermarket radio I had installed. The tech took the time to explain it and show me how the power steering was fine with the radio fuse removed. So now I know I have to go back and see my radio guy. Thanks Glendale DCJR! More



