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Glendale INFINITI

Glendale, CA

not yet
rated
83 Reviews

812 S Brand Blvd

Glendale, CA

91204

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Showing 83 reviews

December 30, 2015

Pleasant Experience Purchase a used G37 and my salesman Mahdi was great. Agreed on a price over the phone and they kept their word when I walked in. Good service and frie More

by G37Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahdi
June 13, 2015

Selling Accident Cars as Clean Title to innocent customers Hi Friends, If you are looking for a used car, Glendale Infinite is NOT the place. In December 2014, I bought a used van from them. They told me to b More

by NT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
March 20, 2015

Please AVOID. I bought an FX35 which literally took ALL DAY to do the paperwork. Then I went to trade the FX35 in for an FX50S – they were supposed to pay off my pr More

by voltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?
Mar 20, 2015 -

Glendale INFINITI responded

Hello, My name is Ali Khan and I am the General Sales Manager at Glendale Infiniti. I am truly sorry for your experience. Our goal is always to do right by our customers. I know whats done is done, but I still want to reach out to you and let you know I am here to make it right. I would like to fix the bond that we have broken and I hope you allow me to repair that. I have made quite a number of personal changes and moving forward we hope to do our job much better. Please reach out ot me if there is anything I can do, I will peronally handle your future concerns. Thank You Ali Ali@sageauto.com 818-543-5000

December 26, 2014

Very Dishonest and Lying! No moral and no dignity! Hi Friends, I want to share my terrifying experience at Glendale Infiniti dealer today. Few weeks ago, I was looking for a minivan on auto dealer and More

by NT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Ortiz
September 16, 2014

Lease Deal I had an issue and when it was brought to the attention of the right people it was fixed to my satisfaction. Great to see them live up to their word More

by dmg63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Pravin
Sep 16, 2014 -

Glendale INFINITI responded

Dear guest, My name is Brandon Wishengrad and I am the Digital Marketing Director for Glendale Infiniti. First and foremost, I want to sincerely apologize for the experience that you had with our staff. As a manager here at Glendale Infiniti, the last thing I want to hear, is a story like yours. I am truly sorry that you feel the way you do about your experience with us. One of our number one goals is to provide our guests with world-class customer service, and unfortunately we have failed to provide such service to you. I do appreciate you taking the time to reach out to us and if I don't hear about these things I can't fix them. At the very least, I wanted to reach out to you and let you know you have been heard and we are working diligently to avoid this type of issue from ever happening again. If there is anything I can do to mend your relationship with our store, please contact me at your convenience. Again, my most sincere apologies for your experience here at our store. Warmest regards, Brandon Wishengrad Digital Marketing Director Glendale Infiniti (818) 543-5000 office (818) 929-6437 cell brandon@sageauto.com 9/15/2014 10:56 am

October 19, 2013

Very bad treatment to clients,they take advantage of your capability to buy a credit especially when you have a bad credit,keep asking how much can u give them when they didn't even give the figures for the More

by lernanieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RJ,TONY
June 05, 2013

I bought a G37 coupe infiniti as my first car and the experience was great. Sipan helped me out as if he was my friend and i've known him for many years. He hooked it up with an amazing deal and he made More

by ArshagAroush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sipan Zakarian
April 09, 2013

They ended up keeping up their end of the deal and Brandon and Abe were great. They made sure that I was happy until I left the lot. I honestly can't say all the other sales people are great, but thes More

by simonshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad, Abe Geris
February 09, 2013

They treated me so tricky while making a deal by no showing some bad points of car and asked me to sign a contract at the end while a question about warranty haven't been answered! You gotta borrow More

by arash0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marko
January 09, 2013

I have been buying cars from Barry prior to the turn of the century. Whenever it's time for one of my family members to shop for a new car they ask me to help them do the research for pricing. Typically, More

by russell.sharp.1656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Wishengrad
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