Glendora Chevrolet

We went there to buy 2027 Chevy bolt for our son. We couldn’t have had a better experience. All very professional and pleasant. Met our needs 100% and then some. We couldn’t have had a better experience. All very professional and pleasant. Met our needs 100% and then some. More

I am extremely disappointed with my recent experience at Glendora Chevrolet Service. I brought my vehicle in on May 22 for routine maintenance, including an oil change, and picked it up on May 23. Shortl Glendora Chevrolet Service. I brought my vehicle in on May 22 for routine maintenance, including an oil change, and picked it up on May 23. Shortly after leaving, while getting a car wash, my "Check Oil Level" warning light came on. Concerned, I immediately returned to the service department. They checked the oil, told me there was enough oil in the vehicle, and sent me on my way without really addressing why the warning light appeared. I was simply told to come back if the light was still on by Tuesday. By Tuesday, not only was the "Check Oil Level" warning still on, but a "Change Brake Pad" warning had also appeared. This was surprising because my brakes had recently been serviced by Glendora Chevrolet Service. When I returned, I was told it would cost more than $400 just to diagnose the issues and that I would need to leave my vehicle. What started as a routine maintenance visit quickly turned into a repair bill totaling $901.69, on top of the $113.50 I had already paid for the original maintenance service. I was even charged for another oil change, which made no sense given that the vehicle had supposedly just received one days earlier. I have had excellent experiences in the past working with Omar in the service department. He has always been thorough, communicative, and proactive about explaining recommendations before any work is performed. Unfortunately, Omar wasn't on duty when I brought in my car and this experience was the complete opposite. To make matters worse, I dropped off my vehicle with a full tank of gas and picked it up with approximately half a tank remaining. When I questioned this, I was told the vehicle had to be driven to recreate the warning lights. I understand a reasonable test drive, but using what appears to be over 40 miles worth of fuel without discussing it beforehand or acknowledging it afterward is unacceptable. What should have been a straightforward maintenance appointment ended up costing me over $1,000, causing significant financial stress and leaving me with serious concerns about the service I received. I hope management reviews this situation and takes steps to improve communication, transparency, and customer care. More

I had an excellent experience purchasing my new truck. I want to give a special thank you to Moe, the Sales Manager, Andy, the salesperson, and Leslie in the Finance Department for making the entire proce I want to give a special thank you to Moe, the Sales Manager, Andy, the salesperson, and Leslie in the Finance Department for making the entire process quick, easy, and stress-free. Moe took the time to listen to exactly what I was looking for and worked hard to make it happen. He was professional, knowledgeable, and truly cared about helping me get into the right truck. Andy was incredibly helpful from the start. He provided detailed videos and photos of the truck before I arrived, and when I got there, he was welcoming, friendly, and made sure all of my questions were answered. Leslie in the Finance Department made the paperwork process fast and easy. She took the time to thoroughly explain my contract and made sure I understood everything before signing. Overall, the entire team went above and beyond to provide outstanding customer service. I would absolutely recommend Moe, Andy, and Leslie to any friends or family looking to purchase a vehicle. Thank you all for making this such a great experience! More

Stefon was very helpful and attentive. We had quite the hiccup and he made sure the problem was mediated. We had quite the hiccup and he made sure the problem was mediated. More

Advisor Omar at Glendora Chevrolet always does his best to make the process as smooth as possible, even when the situation can be stressful appreciate your help! to make the process as smooth as possible, even when the situation can be stressful appreciate your help! More

We have always had excellent service at Glendora Chevrolet and this time was no exception. Highly recommend! Chevrolet and this time was no exception. Highly recommend! More

I was pleased with the service I received. I was offered an Uber ride home because the complimentary service driver was at lunch. I had a coupon for up to 100.00 off and it was received and ap I was offered an Uber ride home because the complimentary service driver was at lunch. I had a coupon for up to 100.00 off and it was received and applied to my invoice. More

Enrique was very thoughtful and patient with me. Anytime I reached out he responded immediately even after the purchase! Chris was a good sport too! Anytime I reached out he responded immediately even after the purchase! Chris was a good sport too! More

GC finish the work on time, deliver the good and reliable job, provide good information and very polite. job, provide good information and very polite. More

Ruben was helpfull in finding a coupon to help lower the cost of my service. His estimation on when the car would be ready allowed me to plan my afternoon and not waste time. I appreciate Ruben's friendly cost of my service. His estimation on when the car would be ready allowed me to plan my afternoon and not waste time. I appreciate Ruben's friendly & knowledgeable customer service. More