I must admit that buying a car is to my husband & I worse than having your teeth pulled without Novocain, we hate the entire process. But, I have to say that our salesman Christian Falcetti and the other staff members made it a lot more palatable. Christian & I spoke several times by phone, text and e-mail. Christian was personable, professional, patient, and very experienced. There were one or two bumps in the road but they were quickly resolved. All things considered, we still hate the car buying process, but we really enjoyed dealing with the entire staff at Glendora Jeep. We would definitely consider another car purchase from them in the future.