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Glenn Polk CBG of Gainesville - Service Center

Sanger, TX

5.0
33 Reviews
Call Service Center (940) 468-4494

33 Reviews of Glenn Polk CBG of Gainesville - Service Center

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September 24, 2025

I had a battery issue and they took care of me right away, no gimmicks no upcharge, no run around. More

by Ignacio_asuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Jo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you, Ignacio! We’re glad Jenny Jo and Chase were able to take care of your battery issue right away with no gimmicks or runaround. That’s exactly the kind of straightforward service we strive to deliver. We appreciate your trust and support!

September 24, 2025

Best dealership experience I’ve ever had! Glenn Polk Sanger truly blows the competitors out of the water. The service is truly on a special level. Chase Wood is truly who has made my experien More

by Sarah Finley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you, Sarah! Wow — what an amazing review. We’re so glad your experience at our Sanger location has been the best you’ve ever had. Chase truly shines with his responsiveness, communication, and care, and we’re blessed to have him on our team. It means a lot to know his service keeps you coming back and even bragging to others about your experience with us. We’ll be sure to share your kind words with his partner John, manager Jamie, and the whole crew. We’re grateful for your trust and support and will always be here when you need us!

September 24, 2025

Chase has the absolute best customer service! He's always there when i need that top quality Chevrolet service, 10/10! More

by Anakin Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seidel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mitchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Polk
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you, Anakin! Chase really does deliver top-notch customer service, and we’re pumped to hear he’s always there when you need that quality Chevrolet care. A 10/10 shoutout like this makes our day...we appreciate you!

September 23, 2025

Chase is always helpful and easy to work with. Very responsive and knowledgeable as well as eager to help. More

by A.ROARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for sharing this! Chase really does go above and beyond with his knowledge and responsiveness, and we’re grateful to have him on our team. It means a lot to hear he’s always so helpful and easy to work with. We appreciate your support!

September 23, 2025

Prompt, friendly, on time and knows customer by name I will be going back Soon More

by tinebratx
Recommend Dealer
Yes
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Sep 23, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for sharing this! We love hearing that your service was prompt and friendly, and that the team knows you by name (I just hummed the song from Cheers in my head:)))). That kind of personal connection is what we aim for every time. We appreciate your trust and look forward to seeing you again soon!

September 23, 2025

Chase is outstanding! His customer service is top-notch—always friendly, professional, and attentive. He truly takes the time to explain what’s going on with my truck in a More

by Pyroson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for this incredible feedback! Chase really is outstanding, and we’re blessed to have him on our team. His ability to communicate clearly, set honest expectations, and follow through makes all the difference for our guests. It means a lot to know his professionalism and knowledge give you confidence and peace of mind with your truck. We’ll be sure to share your kind words with him, and we’re grateful for your trust and support. Always here when you need us!

September 22, 2025

I visited Glenn Polk in Sanger for maintenance. Service was great. Quick, thorough, and friendly. More

by moore.tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for stopping by our Sanger location! We’re glad the team delivered quick, thorough, and friendly service for your maintenance visit. We appreciate your support and look forward to helping you again next time.

September 22, 2025

Chase is a joy to work with. Wonderful Service All Around. Glenn Polk is definitely my go to dealership. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for sharing this! Chase truly is a joy to work with, and we’re blessed to have him on our team. Hearing that you consider us your go-to dealership means everything, and we’re grateful for your trust and support.

September 20, 2025

Always great service and John Seidel is a great service writer to deal with at Glenn Polk! More

by Wharrispm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for sharing this. I am glad to hear John Seidel continues to take such good care of you. Great service paired with a great service writer makes all the difference, and we appreciate your support!

September 20, 2025

Glenn Polk is easy to schedule an appointment or drop by for service. They work hard to expediate while waiting. Chase is always very professional and helpful. More

by ADMIN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2025 -

Glenn Polk CBG of Gainesville responded

Thank you for sharing this. I am glad scheduling was easy and that our team worked hard to keep things moving quickly for you. Chase’s professionalism and helpfulness really stand out, and we appreciate your trust.

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