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Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
98 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4330 I-35

Gainesville, TX

76240

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Showing 98 reviews

September 27, 2025

Kris provided prompt, courteous service, as usual. The technician was thorough and had Kris call when he discovered a dirty cabin filter. More

by janiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this! Khris always does a great job keeping service prompt and courteous, and we’re glad the technician was thorough enough to catch the cabin filter issue. Staying on top of maintenance like this makes a big difference in keeping your vehicle running smoothly, and we appreciate you trusting us with it!

September 27, 2025

Work was done as asked. Will say the testing took longer than what is convenient More

by rodgersklint
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Rodger. We’re glad the work was done to your expectations, and we truly appreciate your patience with the extra time it took for testing. We’ll keep working to improve on timeliness, and we’re grateful for your trust in us.

September 26, 2025

Quick and decent on price. Seem to have the customer in mind and do a good job in keeping contact More

by Brkturner2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this! We’re glad you found the service quick, fairly priced, and centered around your needs. Great communication is something we take pride in, and it means a lot to hear that came through. We appreciate your trust and support!

September 25, 2025

I have done business with Glenn Polk AutoPlex for many years buying vehicles from more than one of the dealerships under that umbrella. The Dodge Jeep dealership has always been top notch in service. I al More

by Patricia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Patricia! Your many years of trust and support mean a great deal to us. We’re thrilled to hear that Eric, Khris, and the Dodge Jeep team have consistently delivered top-notch service. It’s also great to know you enjoy the clean and comfortable waiting area while we take care of your vehicle. Loyal customers like you are the heart of what makes us who we are, and we’re grateful to have you as part of the GP family!

September 24, 2025

Rotated tires but didn’t check tire pressure. Sensor was reading 29 for right rear. More

by W2coolapps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for letting us know about this. We’re sorry we missed checking the tire pressure after your rotation. That’s an important step, and we should have caught it. We truly appreciate you bringing it to our attention so we can do better moving forward. Your feedback helps us improve, and we’re committed to making sure this doesn’t happen again.

September 23, 2025

Jason was very willing to listen to what I said. He gave professional insight into each vehicle. In the end I went with the Iridescent Pearl White 2025 Silverado High Country. I love my truck and ha More

by valor1pi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this wonderful feedback! We’re so glad Jason Walker took the time to really listen and provide helpful insight on each vehicle, and it is awesome to hear you’re loving your 2025 Silverado High Country. That Iridescent Pearl White is a beauty! Knowing you already have 5,000 miles on it and peace of mind with your extended warranty makes us proud to have earned your trust. We’ll make sure your oil changes stay stress-free, and we appreciate your kind words about our entire staff. Enjoy every mile in your new truck, and we’re always here when you need us!

September 22, 2025

The dealer service contact(Eric) was cordial and helpful, making sure all my service needs were addressed and my extended warranty was applied. More

by Tpaschal1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this! We’re glad Eric made sure everything was handled smoothly, from your service needs to your extended warranty. His helpful and cordial care is exactly what we want every guest to experience. We appreciate your business and look forward to serving you again.

September 22, 2025

2023 jeep Wagoneer has some electrical issues but not the dealer shop fault they are working on the issues More

by jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Polk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Polk
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Jeremy, for your patience and understanding as we work through the electrical issues on your Wagoneer. We know it is never fun dealing with vehicle problems, but we appreciate you recognizing that our team is doing everything possible to get it resolved. We’re grateful for your trust and will be here every step of the way until it’s fully taken care of.

September 21, 2025

I have purchased a few vehicles from Joel Gomez and he made the process very easy. He knew what I was looking for and contacted me when he found the perfect vehicle for me. He provided great customer serv More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Cheryl. We love that Joel has consistently made the buying process easy for you. His knowledge and dedication to excellent customer service really stand out, and it is great to know he has earned your trust across multiple purchases. We appreciate your loyalty!

September 21, 2025

Joel is a great person and salesperson. He knows his product and his customersove him. I honored to be able to work with Joel! More

by Aaron D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Aaron. Joel really is one of a kind, and we’re blessed to have him on our team. Hearing how much his knowledge and care mean to customers makes us proud. We appreciate you sharing this!

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