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Glenn Polk Ford

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
124 Reviews
For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby. Call Glenn Polk Ford in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4320 N I-35

Gainesville, TX

76240

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Showing 124 reviews

December 11, 2025

Great service experience, everyone was pleasant and easy to work with. Would recommend to anyone. More

by reidy416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
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Dec 11, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear your service experience went smoothly and that the team made everything easy. We appreciate the recommendation and your support. Hope we get the chance to help you again down the road.

December 09, 2025

Glenn Polk Ford is another great example of this super family of family run and family oriented dealerships. The purchasing of my special order Mustang was an easy, painless experience that has carried o More

by Randy Landers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Polk
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Dec 09, 2025 -

Glenn Polk Ford responded

Thank you for sharing this, Randy, and thank you for everything you do for the Polks as well. I love hearing that your Mustang purchase and ongoing service experience have both been smooth and enjoyable. Justin does a fantastic job taking care of our guests, and I’ll be sure to pass along your kind words to him and the team. We’re grateful you choose us and look forward to helping you keep that Mustang in top shape for a long time.

December 08, 2025

Very easy to work with. Great discounts on vehicle and very fair on my trade in . Salesman was very pleasant and easy to work with. More

by peilangela4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katz Higa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear Katz took such great care of you and made things fair and easy throughout the process. He has a real heart for serving people well, and it means a lot to see that come through in your experience. We appreciate you trusting us with your purchase and hope you enjoy the new ride.

December 07, 2025

Great friendly dealership, And are great with test drives and not being to pushy on purchases. More

by Kyle_adams25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Bauwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Glenn Polk Ford responded

Thank you, Kyle. Glad to hear Harry and the team made you feel comfortable through the whole process. Test drives should be fun, not pushy, and I appreciate you calling that out. Looking forward to helping you again whenever the time is right.

December 07, 2025

Absolutely the quickest and most hassle free experience I have ever had purchasing a vehicle. There is a lot to be said about small town dealerships, and this is one of the best. From the beginning they make More

by axel_swanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Dept: David Wilson
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Dec 07, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear the whole experience felt easy and personal from start to finish. That small-town, treated-like-family feeling is exactly what we work hard to live out every day. We’d love to help again when you’re ready for that next vehicle and truly appreciate you putting your trust in us. Enjoy the new ride and hope to see you again soon.

December 06, 2025

We are from Arkansas, Harry and Mike made our buying experience so easy and seamless! They even delivered it to me at the bridal shop where I was helping my sister in law pick out her wedding dress! Wha More

by Four J Excavation
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Bauwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I love hearing how Harry and Mike made things so smooth for you, even delivering the vehicle right where you were helping with wedding dress shopping. That is such a cool moment. We always want the experience to feel easy and personal, and I’m glad that came through for you. We appreciate you choosing us and look forward to helping with the next one when the time comes. Enjoy the new ride and all the fun memories ahead.

December 04, 2025

The best Ford service department in the area. I always have great experiences here and everyone is very professional and knowledgeable More

by tyhob04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
Report | Print
Dec 04, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m grateful you always have great experiences with our Ford service team. They work hard to take care of folks the right way, and it means a lot to know their professionalism and knowledge stand out. We appreciate you trusting us and we’ll be here whenever you need us again.

December 02, 2025

Great location, friendly, and knowledgeable staff, And when you need service, they perform it very well and in a timely manner. More

by tcx451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
Report | Print
Dec 02, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to know our team has taken good care of you on both the sales and service side. We appreciate you choosing us and look forward to helping you again down the road.

December 01, 2025

Thanks to Paul buying my Ford ranger was very easy and fast. This is a Great dealship. More

by Rascal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear Paul made your Ranger purchase easy and fast. He does a great job taking care of people, and I’ll make sure Taylor and Mike hear the shout-out too. We appreciate you choosing us and hope you enjoy that Ranger.

December 01, 2025

Sales rep great. Helps simplify and speed up the process. Listens toy needs. 4th vehicle purchased. More

by rkaeufer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Glenn Polk Ford responded

Thank you for your continued trust. It means a lot to know this is your fourth vehicle with us. I appreciate you sharing how smooth and easy the process felt and that you were well taken care of. We’re grateful for your loyalty and look forward to being here whenever you need us again.

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