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Glenn Polk Ford

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
128 Reviews
For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby. Call Glenn Polk Ford in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4320 N I-35

Gainesville, TX

76240

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Showing 128 reviews

October 07, 2026

Best place to buy a vehicle, I was looking forward to having to deal with salesmen because they are terrible here in Oklahoma! It was the most laid back experience I’ve ever had at a dealership in my lif More

by tj88blanton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orocio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2026 -

Glenn Polk Ford responded

Well, I love hearing that we changed your opinion of what buying a vehicle can be like! Juan and Mike are both great guys, and I'm proud they made the experience so relaxed and enjoyable. I especially appreciate you recognizing Juan for going the extra mile with pictures, videos, and making sure that Mustang was waiting for you when you arrived. Buying a vehicle should be exciting, not something you dread, and that's exactly what we want our Polk Promise to represent. Thank you for making the trip from Oklahoma, trusting our family, and being willing to recommend us to others. Enjoy that Mustang, and we look forward to seeing you again!

September 01, 2026

Sales force Tim and Paul were great. Not typical High Pressure try to sell you everything sales team. Look forward to dealing with Glenn Polk Ford again in the future. More

by davidterrell53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2026 -

Glenn Polk Ford responded

Thank you, David! I’m glad Tim and Paul made your experience feel comfortable and straightforward without the high-pressure approach people sometimes expect when buying a vehicle. Our job is to help you make the right decision, not wear you down until you make one! Hearing that you’re already looking forward to doing business with Glenn Polk Ford again tells us Tim and Paul earned your confidence. We appreciate the opportunity to serve you and look forward to the next time!

August 26, 2026

The employees were courteous, helpful, and were willing to negotiate in good faith. They were also flexible and willing to work with my schedule for the vehicle pickup More

by M Funnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Orocio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Glenn Polk Ford responded

Thank you for the great review! I’m pleased Juan and our team made the entire experience straightforward, respectful, and easy to work around your schedule. Buying a vehicle should feel like two people working together to reach a deal that makes sense, and your comment about negotiating in good faith means a great deal to us. We appreciate the opportunity to earn your business and hope you enjoy your new vehicle!

August 23, 2026

My purchase at glenn Polk ford was simple and painless. Juan is a great salesman and was able to show me vehicles that suited my needs and ultimately found a perfect fit. More

by leroybuddy41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Orocio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 23, 2026 -

Glenn Polk Ford responded

Thank you for sharing your experience! “Simple and painless” is exactly how buying a vehicle (and going to the dentist:) should be. It sounds like Juan did what a great salesperson should do - listened to what you needed, showed you options that actually made sense, and helped you find the perfect fit without complicating the process. We’re fortunate to have him representing Glenn Polk Ford. Enjoy your new vehicle, and thank you for giving Juan and our team the opportunity to earn your business!

May 18, 2026

Easy to work with, quick to get things done, no pressure & Awesome People & very Friendly!!! More

by bert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 18, 2026 -

Glenn Polk Ford responded

Thank you, Bert. That is exactly how car buying should feel, easy, quick, and completely pressure-free. I am glad our team made the process enjoyable for you. We are blessed with some truly awesome people, and I appreciate you recognizing that. Enjoy the new vehicle and thank you for choosing us.

May 08, 2026

From start to finish on the Trk buy went smooth and easy and final sign day was a breeze More

by g_links350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 08, 2026 -

Glenn Polk Ford responded

Thank you. Smooth and easy from start to finish is exactly what the Polk Promise is all about. I am glad Tim Miller and the team made the truck buying process simple and stress free, right down to signing the paperwork. We appreciate you choosing us and hope you are loving the new truck.

April 18, 2026

Frank Was 10/10 with customer service, answered all our questions accordingly.Definitely your to go guy when buying a vehicle! More

by mario sr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Glenn Polk Ford responded

Thank you, Mario. That is what I am talking about. Frank Villarreal really knows how to take care of people, answer every question the right way, and make the whole process feel easy. I am glad he delivered that kind of experience for you. We appreciate you choosing us and hope you are loving the new ride.

April 14, 2026

Polk Ford is so easy to do business with. They go above and beyond to take care of the customer More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ball
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Apr 14, 2026 -

Glenn Polk Ford responded

Thank you, Mike. That is exactly what we want every experience to feel like, easy and taken care of the right way. Our team works hard to go above and beyond, and I am glad that came through. That is what the Polk Promise is all about. We appreciate you choosing us and look forward to helping you again.

April 14, 2026

10/10 service and sales is always helpful I would buy and bring my vehicle here to be serviced every day of the week the staff is just so nice and helpful More

by JD M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katz Higa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Maughmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ball, Lori Brown
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Apr 14, 2026 -

Glenn Polk Ford responded

Thank you, JD. A 10 out of 10.....that is what I am talking about!!!!! I am glad both our sales and service teams continue to take great care of you and make it feel easy every time you come in. We are blessed to have a team that truly cares and it shows. That kind of trust means a lot to us and we appreciate you choosing us again and again. We will be here whenever you need us.

April 14, 2026

Lori and the techs really stepped up. Got me in and out of there 2 1/2 hrs I had a def check engine light while going through town on a trip to Amarillo. Really appreciate them taking ca More

by Fowlercattleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech that did the work , Lori Brown
Print
Apr 14, 2026 -

Glenn Polk Ford responded

Thank you so much. That is what it is all about right there, taking care of you when you need it most and getting you back on the road. Lori and our techs did a great job jumping in, diagnosing it, and moving quickly so your trip was not derailed. That kind of teamwork matters, and we are glad we could help you keep rolling to Amarillo. Safe travels and we appreciate you trusting us in the middle of your trip.

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