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Glenn Polk Ford

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
126 Reviews
For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby. Call Glenn Polk Ford in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4320 N I-35

Gainesville, TX

76240

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Showing 126 reviews

November 22, 2025

Frank has been great since the first conversation. Prompt communication, courteous, and right attitude. We will definitely go there for our next Ford purchase. More

by cvnvnc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear Frank took such good care of you with clear communication and the right attitude. He does an outstanding job, and I appreciate you recognizing that. Grateful for your trust, and we’ll be ready to help when you’re ready for that next Ford.

November 21, 2025

They were courteous. They kept me updated on the progress and fixed the problem within an acceptable time frame. More

by djarcher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
Print
Nov 21, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team was courteous, kept you updated, and got everything handled in a timely way. We appreciate you trusting us with your vehicle and hope to see you again when you need us.

November 15, 2025

Quick and thorough service. Very professional and pleasant attitude. Clean environment and customer waiting area. More

by Jccunningham2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
Print
Nov 15, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. It means a lot to hear that you had quick, thorough service and felt taken care of in a clean, comfortable space. Our team works hard to create that kind of experience, and I am glad it showed during your visit. Come see us anytime.

October 07, 2025

Helpful, courteous, friendly people taking care of my problems. They called me about the status on my truck, which I thought was helpful. Delivered my truck when the work was finished. More

by Dafish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2025 -

Glenn Polk Ford responded

Thank you for sharing this! I’m glad Brooke and the team kept you updated along the way and made sure everything was handled smoothly. Friendly, helpful communication makes all the difference, and it’s great to hear your truck was delivered right on time. We appreciate you choosing us!

October 02, 2025

This is our 3rd car to buy from Harry at Glen Polk. We were in and out within an hour. Very pleased! Mike in financing was so helpful! More

by Keisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Bauwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Glenn Polk Ford responded

Thank you, Keisha! Buying your third car from Harry says so much, and we’re thrilled he once again made the process smooth and quick for you. Mike in finance will be glad to know his help made a difference too. We’re grateful for your continued trust and glad to have you as part of the GP family!

September 27, 2025

Professional atmosphere, everyone was helpful and pleasent to work with. Upfront and very informative. The entire purchase was smooth and easy. More

by robby_newton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2025 -

Glenn Polk Ford responded

Thank you, Robby! We’re glad to hear the entire process felt smooth, easy, and professional from start to finish. It means a lot to know that Frank and the team were upfront, helpful, and informative throughout your purchase. We appreciate your trust and support!

September 27, 2025

Everyone is always friendly and so very helpful. Excellent customer service overall. I always recommend to my friends. More

by jkmonty815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
Print
Sep 28, 2025 -

Glenn Polk Ford responded

Thank you for sharing this! Lori, Justin, and Brooke will be so glad to know their friendliness and helpfulness stood out to you. Excellent customer service is exactly what we strive for, and the fact that you recommend us to your friends means the world. We’re grateful to have your trust and loyalty!

September 27, 2025

They have very friendly staff and quick service anytime I go in for a service appointment. More

by Mhellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
Print
Sep 28, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. Lori and Brooke do a fantastic job making service visits both friendly and quick. We’re glad you’ve had that experience every time you come in, and we’ll be here to keep it that way for you.

September 26, 2025

Brooke always gives me the best of service. Very prompt and professional no matter the circumstances and adds a smile to boot. More

by plongoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2025 -

Glenn Polk Ford responded

Thank you, Paul! Brooke will love hearing this. She has a way of delivering top-notch service with professionalism and a smile every time, and we’re blessed to have her on our team. We appreciate your trust and support!

September 26, 2025

Good price on a nice truck. Fairly straight forward transaction. Dealership worked with me well. More

by Randalljbroughton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katz Higa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ball
Print
Sep 26, 2025 -

Glenn Polk Ford responded

Thank you, Randall! We’re glad you found a great truck at a good price and that the process felt straightforward. Katz and the rest of the team appreciate your kind words. It means a lot when customers notice the effort to make things smooth and fair. Enjoy that new truck, and we’ll be here anytime you need us!

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