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Glenn Polk Ford

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
48 Reviews
For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby. Call Glenn Polk Ford in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4320 N I-35

Gainesville, TX

76240

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Showing 48 reviews

December 14, 2025

Great dealership. Very friendly and to the point on getting the job done quickly and efficiently. More

by Cpope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team was friendly, straightforward, and focused on getting things done efficiently. That balance matters to us, and I appreciate you taking the time to leave the feedback.

December 12, 2025

Did a great job with my service and got my truck done in under a day even though it was a large service. Always service with them, always nice and accommodating More

by adal51182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad our service team was able to turn around a big repair that quickly and still take good care of you along the way. We really appreciate you continuing to trust us with your truck, and it means a lot to hear you feel well taken care of each time you’re here. From our family to yours, thank you. Merry Christmas.

December 11, 2025

Great service experience, everyone was pleasant and easy to work with. Would recommend to anyone. More

by reidy416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear your service experience went smoothly and that the team made everything easy. We appreciate the recommendation and your support. Hope we get the chance to help you again down the road.

December 11, 2025

Can’t say enough good things about Glen Polk Ford! I walked in explained my situation with clear detail of what I wanted to achieve , entire dealership from sales to financing was seamless and crystal More

by shannonhester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Maughmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Dec 11, 2025 -

Glenn Polk Ford responded

Thank you, Shannon. I really appreciate you sharing this. I’m glad JD and the rest of the team were able to make everything clear and straightforward for you. That kind of honesty and ease is exactly what we want people to feel when they walk through our doors. It means a lot to know we earned your trust and that you’d recommend us to your family and friends. Grateful to have you with us, and we’ll be ready to help again whenever the time comes.

December 11, 2025

Excellent service. Very reasonable and honest. I love that they are willing to come down to Sangercand pick my truck up More

by jpjensen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team took such good care of you and made the process easy. We’re always happy to help, and being able to pick up your truck in Sanger is just one of the ways we try to make life simpler for our customers. Really appreciate your trust in us.

December 09, 2025

Glenn Polk Ford is another great example of this super family of family run and family oriented dealerships. The purchasing of my special order Mustang was an easy, painless experience that has carried o More

by Randy Landers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Polk
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Dec 09, 2025 -

Glenn Polk Ford responded

Thank you for sharing this, Randy, and thank you for everything you do for the Polks as well. I love hearing that your Mustang purchase and ongoing service experience have both been smooth and enjoyable. Justin does a fantastic job taking care of our guests, and I’ll be sure to pass along your kind words to him and the team. We’re grateful you choose us and look forward to helping you keep that Mustang in top shape for a long time.

December 08, 2025

Very easy to work with. Great discounts on vehicle and very fair on my trade in . Salesman was very pleasant and easy to work with. More

by peilangela4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katz Higa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear Katz took such great care of you and made things fair and easy throughout the process. He has a real heart for serving people well, and it means a lot to see that come through in your experience. We appreciate you trusting us with your purchase and hope you enjoy the new ride.

December 07, 2025

Absolutely the quickest and most hassle free experience I have ever had purchasing a vehicle. There is a lot to be said about small town dealerships, and this is one of the best. From the beginning they make More

by axel_swanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Dept: David Wilson
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Dec 07, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear the whole experience felt easy and personal from start to finish. That small-town, treated-like-family feeling is exactly what we work hard to live out every day. We’d love to help again when you’re ready for that next vehicle and truly appreciate you putting your trust in us. Enjoy the new ride and hope to see you again soon.

December 07, 2025

Great friendly dealership, And are great with test drives and not being to pushy on purchases. More

by Kyle_adams25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Bauwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Glenn Polk Ford responded

Thank you, Kyle. Glad to hear Harry and the team made you feel comfortable through the whole process. Test drives should be fun, not pushy, and I appreciate you calling that out. Looking forward to helping you again whenever the time is right.

December 06, 2025

We are from Arkansas, Harry and Mike made our buying experience so easy and seamless! They even delivered it to me at the bridal shop where I was helping my sister in law pick out her wedding dress! Wha More

by Four J Excavation
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Bauwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I love hearing how Harry and Mike made things so smooth for you, even delivering the vehicle right where you were helping with wedding dress shopping. That is such a cool moment. We always want the experience to feel easy and personal, and I’m glad that came through for you. We appreciate you choosing us and look forward to helping with the next one when the time comes. Enjoy the new ride and all the fun memories ahead.

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