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Glenn Polk Ford

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
124 Reviews
For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby. Call Glenn Polk Ford in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4320 N I-35

Gainesville, TX

76240

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Showing 124 reviews

February 21, 2026

Everyone was very courteous and easy to work with. Had my car fixed and ready to go in a timely manner. More

by toddmcnabb65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
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Feb 22, 2026 -

Glenn Polk Ford responded

Thank you, Todd. I am glad the team made things easy and took good care of you. Getting your car fixed and back to you on time is exactly what we aim for. We appreciate you trusting us with it.

February 21, 2026

I had a very specific dream car in mind and Bryce and Shawn Polk were able to make it happen! They were great to deal with!! More

by bartush21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
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Feb 22, 2026 -

Glenn Polk Ford responded

I love hearing that. Finding a dream car is a big deal, and I am glad Bryce Johnson and Shawn were able to make it happen for you. Thank you for trusting us with something that special. Enjoy every mile.

February 21, 2026

We conducted this transaction totally over the phone. Was very pleased how smooth it went. JD did not try to pressure me into a wrong decision, very honest and up front, More

by Rickhill76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Maughmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2026 -

Glenn Polk Ford responded

Thank you, Rick. Buying a vehicle completely over the phone takes a lot of trust, and I am glad JD made the process smooth and straightforward for you. Honest, upfront, and no pressure is exactly how it should feel. We appreciate you choosing to do business with us.

February 06, 2026

I have dealt with them for over 20 years and have always been satisfied with them. More

by reddogag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Glenn Polk Ford responded

That means more than you know. Twenty years of trust is something we never take lightly. I am thankful for your loyalty and for the relationship we have built over the years. Jason Rushing and the team will appreciate this, and so do I.

January 29, 2026

Again the folks at Glenn Polk went above and beyond in taking care of an extensive repair to my 2019 F-150. They were patient with me while discussing my truck's issues, and they provided a great explanat More

by jmweinzap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke, James
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Jan 29, 2026 -

Glenn Polk Ford responded

Thank you for sharing this. Taking the time to explain the repair, show the parts, and work with Ford on your behalf is exactly how we want to take care of people. I am glad you felt informed and supported through the whole process. Brooke, James, and our techs will really appreciate hearing this. That kind of patience and transparency reflects what we believe in and what the Polk Promise is all about. We are grateful for your continued trust and for giving us the chance to take care of your truck again.

January 28, 2026

Glenn Polk Ford is awesome! Service was completed fast and done well. Definitely going back again. More

by hoffman7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
Report | Print
Jan 29, 2026 -

Glenn Polk Ford responded

Love hearing that. Fast, quality service is exactly what we aim for, and I am glad our team delivered for you. We appreciate you choosing us and look forward to seeing you again.

January 25, 2026

Nice car buying experience. All of the staff were kind, courteous, and helpful. I highly recommend them for your next purchase. More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Maughmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce. Les
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Jan 29, 2026 -

Glenn Polk Ford responded

Thank you, Larry. I am glad your car buying experience was a good one and that our team treated you with kindness and respect. We truly appreciate the recommendation and your trust in us.

January 25, 2026

Excellent customer service very friendly. Great financing department Kat was very knowledgeable of the vehicle inventory More

by roncar202
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kat
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Jan 29, 2026 -

Glenn Polk Ford responded

Appreciate you sharing this. I am glad our team took great care of you, and Katz does an excellent job knowing our inventory and guiding customers the right way. Thank you for trusting us.

January 21, 2026

Very pleased with the service provided! Highly recommend for auto services you may need! Thanks guys! :) More

by Oficinalatina38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
Report | Print
Jan 22, 2026 -

Glenn Polk Ford responded

I love hearing this. When someone takes the time to tag the whole service advisor team, that tells me they truly felt taken care of. Our advisors work hard to make every visit smooth and stress-free, and it means a lot to see them recognized like that. Thank you for trusting us with your vehicle and for the recommendation. We are grateful to have you as part of our GP family.

January 21, 2026

Great people and awesome service very knowledgeable and they take care of their customers and a devoted team More

by till-rejoin-pastel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brown
Report | Print
Jan 22, 2026 -

Glenn Polk Ford responded

Really appreciate you sharing this. Hearing that our team came across as knowledgeable, devoted, and truly caring about our customers means a lot to me. That is exactly the standard we want to live by every single day. We are grateful for your trust and proud of the people who make experiences like this possible.

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