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Glenwood Springs Ford

4.3

6 Lifetime Reviews

55 Storm King Rd, Glenwood Springs, Colorado 81601 Directions
Sales: (888) 476-3624

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6 Reviews of Glenwood Springs Ford

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June 04, 2018

"Amazing customer service!"

- Atokarski

I am so impressed with this dealership and the internet sales manager Chris! They exceeded our expectations and were honest and trustworthy. I have never in my life had a better experience at dealership. Thank you for making my husband's truck dreams come true and being such an amazing team!

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Recommend Dealer
Yes
Employees Worked With
Chris Clark
May 23, 2018

"Excellent experience"

- Satisfied

We purchased a vehicle a year ago to pull a travel trailer we purchased we decided to purchase a little bigger one but the truck we had was not rated to pull the one we had purchased. We went back to purchase another one from Gummi we purchased our last one from him. I spoke with him on the phone and explained what happened with our purchase and he suggested a vehicle that he had that he thought would fit our needs and explained that it was at a great price. We went and looked at the vehicle and we weren't sure it was what we wanted. He showed us many vehicles and explained everything to us and spent a lot of time with us and let us test drive some nice vehicles let us talk things over and never pressured us to purchase anything. Needless to say we ended up purchasing the vehicle he suggested in the first place. We purchased it took it home went to start it a couple days later and it wouldn't start called Gummi he advised me to bring it to him and he would put a new battery in it for us. I can't believe that happened they truly do stand behind their code of the West. Everyone was very patient and accommodating to us . Thanks Gummi & Mike and all the others that helped us with our purchase we wanted to Thank You again for your time and patience with us.😀😀😀

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Recommend Dealer
Yes
Employees Worked With
Gummi
October 11, 2017

"Sold me a lemon and knew it"

- Hendrickson construction

I purchased a used 2002 Ford F-350 in December of 2016 from Glenwood Ford. The truck had high mileage on it but the service Dept had inspected the vehicle and said everything was good to go. Immediately after purchase the vehicles developed a oil leak. I took the vehicle in to have the oil leak fixed and $8700 and 5 weeks later my truck was out of the Glenwood springs service Dept. Apparently their first Inspection of the vehicle was not very thorough. The truck has now been back to the shop 3 times in less than a year. The latest oil leak was going to cost me $7000 to fix. I asked the dealership to give me a fair trade in price for the vehicle and I would purchase a newer model f-350 from them. The truck has been at the dealership since July and they just called to tell me the work is complete to put the vehicle back together and that I need to pay an additional $378 to get it out of the shop. No trade in value, nothing from the sales Dept. Do not trust this dealership as they use the old bait and switch methods used car dealerships are known for.

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Recommend Dealer
No
Employees Worked With
Michelle, Jose
February 28, 2017

"Purchase experience"

- 3laine1

I recently purchased a vehicle from Glenwood Springs Ford, and I have to say after getting the run around from many other local dealerships, I found the staff at this dealership to be the friendliest and most helpful that I had met. Luis and Mike are outstanding. They went above and beyond to assist me in getting the vehicle I wanted and needed. I will recommend them to everyone. Your dealership is by far the best around. Thanks again Luis and Mike...

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Recommend Dealer
Yes
Employees Worked With
Luis and Mike
February 28, 2017

"Buying experience "

- DJ

Again I have to say this dealership has exceeded all expectations of customer service. The staff at Glenwood Springs Ford in Glenwood Springs Colorado, is by far the most professional that I have ever had the opportunity to do business with. This dealership has set the bar very high, I've visited other dealerships in the area and they can't compare. I will recommend everyone I know to this dealership.

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Recommend Dealer
Yes
Employees Worked With
Mike and Luis
June 01, 2004

"I RECENTLY LEASED A 2004 F-150 FROM LOWELL . THIS WAS MY..."

- daveschneider

I RECENTLY LEASED A 2004 F-150 FROM LOWELL . THIS WAS MY 4TH PICKUP I BOUGHT FROM HIM . THE OTHER 3 WERE USED AND THIS MY 1ST NEW ONE . MY WIFE CAROLYN AND I REALLY ENJOY DEALING WITH LOWELL. ANY QUESTIONS WE HAVE , NO MATTER HOW SMALL , ARE ANSWERED PROFESSIONALLY AND PROMPTLY. THE SERVICE AFTER THE SALE HAS BEEN GREAT! I LIVE IN AVON AND THERE ARE SEVERAL OTHER DEALERSHIPS AROUND ME BUT I KNOW I CAN ALWAYS DEPEND ON LOWELL AND THE SERVICE STAFF AT GLENWOOD FORD FOR MY NEEDS.
SINCERELY,
DAVE & CAROLYN SCHNEIDER

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Recommend Dealer
Yes
Employees Worked With
lowell bushart
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