
Glockner South Point Ford
South Point, OH
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I have researched for a vehicle for some months. My vehicle had to be ordered, they did it quickly and kept us informed. I'm glad I chose this dealership and the salesman chose us to help. I am happy vehicle had to be ordered, they did it quickly and kept us informed. I'm glad I chose this dealership and the salesman chose us to help. I am happy with our purchase and the assistance we received. Would recommend this dealership. More
Customer Service - I primarily dealt with Fred and Bill who were both very informative and extremely helpful when I was looking to buy a car to suit my needs and price point. Working for a company myself t who were both very informative and extremely helpful when I was looking to buy a car to suit my needs and price point. Working for a company myself that excels and prides itself on their fantastic customer service, I wouldn't expect any less from other companies. Fred, Bill and the other associates at Beford were not lacking in this important quality and I thank them for that. Quality of Work - I didn't actually go to the dealership to get any work done on a car but rather to buy a vehicle. I still feel comfortable rating Beford a 5 in this area because they provided me a record of what maintenance was done on the car in the past via a Carfax report AND a record of what was done to the car by the dealership shortly before I purchased it. This added excellent value to what I was getting for the money. I was also introduced to the head of the service department so I could put a face to who would be overseeing any work I might have done, such as an oil change or other regular maintenance. I will certainly be having any future maintenance to my car completed by Beford. Friendliness - I rated Beford's customer service a 5 and you certainly can't have that without a level of friendliness. The friendliness of Fred, Bill and everyone else at the dealership was not lacking in this area at all. They made me feel welcome from the beginning with a firm handshake and immediately made me feel like a new friend rather than just another customer. Overall Experience - My overall experience at Beford was nothing short of a 5. This is certainly due to the above attributes displayed by everyone there and of course the price was great too. I would certainly recommend Beford to my friends if they are ever looking to buy a used or new car because I'm confident they would get nothing but the best out of dealing with them. Price - Before I went to Beford I didn't want to spend much more than 6-8 thousand but I realized I would probably get about the same type of car I had the last couple of years. I knew that if I wanted something within the last 5-6 years, with low miles and decent owner history free of accidents that I would need to spend more. I ended up finding exactly that and although it was more than I initially thought about spending it is highly worth it. I feel like I got a car with all the extras that should have and probably would have been a lot more at other dealers. Bottom line - If you're looking for a place that will treat you right and find something to suit your needs, come here. More
Terry was verrrrrrrrrrrrrry helpful and a verrrrry friendly person. He's also from Kentucky. The rest of the staff there was also friendly, I would recommend if you are looking to buy a new or used ve friendly person. He's also from Kentucky. The rest of the staff there was also friendly, I would recommend if you are looking to buy a new or used vechile go to Beford Auto Sales and see Terry trust me he won't let you walk out the door without tring everything he can do to get you in a new car. GO BIG BLUE More
Very nice people to work with. Didn't feel pressure from salesman to buy and I loved that. He only talked about the cars I was interested in and didn't spend time bashing the competition. That was so from salesman to buy and I loved that. He only talked about the cars I was interested in and didn't spend time bashing the competition. That was so nice. I had a really good car buying experience at this dealership. More
I just bought my first new truck at Bedford South Point Ford and could not have had a better experience. Terry got me the truck I wanted at a great price. Ford and could not have had a better experience. Terry got me the truck I wanted at a great price. More
Very nice salesman and overall company. The buying experience was excellent and very down to earth. I felt comfortable during the buying experience and overall, I would recommend this dealership to an experience was excellent and very down to earth. I felt comfortable during the buying experience and overall, I would recommend this dealership to anyone. More
Quander and Bill made the whole sales experience fun and no pressure. Very professional and gave me all the time I needed to consider this significant investment. Would recommend Quander to anyone no pressure. Very professional and gave me all the time I needed to consider this significant investment. Would recommend Quander to anyone More
My husband and I just bought a 2013 Ford Escape and I absolutely looooovvveee it!! We could not have been any happier with the great, friendly service from Terry, Drew, and the rest of the crew at South absolutely looooovvveee it!! We could not have been any happier with the great, friendly service from Terry, Drew, and the rest of the crew at South Point Ford. I would highly recommend Beford Auto as they were willing to help us with whatever we needed in order to get our awesome new car!! Thank you tonall of you at South Point Ford!! More