Glockner South Point Ford

I recently purchased a new 2013 Focus SE. This was my second vehicle purchase from Beford in the past two years. Fred and JL worked hard to get my payments where I wanted to be and where very helpful bo second vehicle purchase from Beford in the past two years. Fred and JL worked hard to get my payments where I wanted to be and where very helpful both times when it come time to make a purchase. The service you receive is top notch and I look forward to doing more business in the future. More

As soon as I met Terry he felt like family. My wife and I were treated great at South Point Ford. They put us in a 2013 Focus Hatchback. Thanks to Terry and everyone at South Point Ford were Connie cares. were treated great at South Point Ford. They put us in a 2013 Focus Hatchback. Thanks to Terry and everyone at South Point Ford were Connie cares. More

We began working with Steve Bowker a couple years ago when we ordered our new F150 truck. Steve made us feel like an old friend. Steve never pressured us to sell a vehicle. He patiently listened to wh when we ordered our new F150 truck. Steve made us feel like an old friend. Steve never pressured us to sell a vehicle. He patiently listened to what are needs were and was knowledgable with the questions we asked. When we ordered our truck, Steve introduced us to Bill Rickert. Bill also was very knowledgeable and helpful in helping us to decide the options we wanted on our truck. We were in the market for a new car and came back to Beford. Everyone greets you with a smile and makes you feel like a life long friend. We ordered a new 2013 C-Max Hybrid from Bill Rickert. Steve, then Bill and Fred Hogan kept us informed every step of the way until our car was finally delivered. Monica searched for the best lending rates and made sure she could find all the discounts she could to get the monthly payments to meet our needs. Fred Hogan was amazing. There is so much technology in our new car. Fred took the time to help us become familiar with all the awesome features of the car. He keep saying that in two weeks we should come back and he would answer any questions we had. I just thought to myself. I can look it up in the manual if I have questions. Well Fred, I have a list and yep, in 2 weeks we will return to get them answered. We hadn't had our C-Max 2 days when the battery went completely dead. Being it is a Hybrid, I was thinking it was operator error. I called and talked to Melanie Grubb in the service department. She told us to call Ford's Roadside Assistance to have the car towed into the dealership. Melanie greeted us right away with a smile and apologized for the problems we were having and said it was a bad battery and not "operator error". Melanie took care of the problem and had us out of there the next afternoon. Super great crew at Beford Ford. We will continue to make Beford our Ford Store. More

Why did I give the extremely high rating that I did? My wife and I were treated with the utmost courtesy and respect. We were attentively listened to, our questions answered professionally. This sales pers wife and I were treated with the utmost courtesy and respect. We were attentively listened to, our questions answered professionally. This sales person and indeed the dealership as a whole did everything that could be asked of them to ensure that we left the premises happy and content. But more than that, we left with a brand new Ford that we honestly did not believe or feel we would ever qualify to purchase. A big thank you to Quander and JL Mick for all that you did for us and we drove our new car home totally satisfied. More

I was greeted by Terry Howard as soon as I walked into the dealership. I explained what I was interested in and that I was in a hurry. I have never met a more courteous salesperson. I really was not lo the dealership. I explained what I was interested in and that I was in a hurry. I have never met a more courteous salesperson. I really was not looking to purchase a vehicle but I walked out with one. It was a very unusual experience for me. More

We definitely would recommend this dealership as we felt they cared enough to take time to answer our questions and and they didn't rush us in buying a car. We knew what we wanted and they wanted to help us they cared enough to take time to answer our questions and and they didn't rush us in buying a car. We knew what we wanted and they wanted to help us acquire it. Most helpful in finding one.We were comfortable in the surroundings and they made sure we did't need anything. All in all we were more than satisfied with everyone and everything. More

The staff was very helpful and friendly. We got a car that fits our needs at a price we are happy with. They made the process seemless. that fits our needs at a price we are happy with. They made the process seemless. More

I went in Beford scoping out a new Taurus for my wife. I found one at another dealer but they weren't willing to work with me on my trade in. I met Drew on evening and he had one in stock.......... but it w found one at another dealer but they weren't willing to work with me on my trade in. I met Drew on evening and he had one in stock.......... but it wasn's exactly what I wanted. He worked with me and found they exact car with the options I wanted in Cincinati. He made the arrangements and had the vehicle in the next day. Then, we worked out what I thought was a fair deal and made it happen. Drew is a true professional and does a wonderful job. I would highly recommend anyone to do business here and especially with Drew!!! More

Awsome dealership everyone makes you feel welcomed with a hello and a smile. Special thanks to Rick Honeycutt,JL Mick,and Fred Hogan your amazing. hello and a smile. Special thanks to Rick Honeycutt,JL Mick,and Fred Hogan your amazing. More

Bedford goes above and beyond to help the customers. They truly care about the people that come in. Connie and Mark are wonderful. Their staff is the greatest. I have had nothing but great experience They truly care about the people that come in. Connie and Mark are wonderful. Their staff is the greatest. I have had nothing but great experiences in dealing with Bedford. I would highly recommend them. It is a good family atmosphere. More