
Glockner South Point Ford
South Point, OH
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What an exciting experience! I planned on driving onto the lot to look at a truck, then leave. Well, Scott came running out of the building as we were pulling off the lot and I stopped to see if anything the lot to look at a truck, then leave. Well, Scott came running out of the building as we were pulling off the lot and I stopped to see if anything was wrong. A few hours later, we were driving home in our new 2012 Ford Fusion SE. We were introduced to Drew Bressler and he did an awesome job explaining some of the features of the car. Then we met JL and I explained my situation to him. He met my requirements and I was able to buy the car. Then were introduced to Monica to do the financing end of it. She was very thorough and explained the benefits of the different programs offered by Ford. By the time all the paperwork was complete, our car was ready for delivery. Thanks to everyone for all the help! More
I have to rate this dealership as "HORRIBLE" due to their complete "dishonesty" and shoddy repair work. Most of the work I paid to have done on My '93 has, or will have to be redone! There are s due to their complete "dishonesty" and shoddy repair work. Most of the work I paid to have done on My '93 has, or will have to be redone! There are some very likeable staff at Beford Ford, but they are NOT in the Service department. "Can't Trust 'em, far as You can Throw 'em! More
I just stopped to look at a few trucks. Then after I talked with Terry and Fred I decided to take a test drive. They were very helpful and easy to deal with. That is why I purchased a new truck form bef talked with Terry and Fred I decided to take a test drive. They were very helpful and easy to deal with. That is why I purchased a new truck form beford ford, and trust me I never buy new trucks. But I did this time. More
Sam was extremely helpful in my experience. He went out of his way to help me and then was very helpful after the sale by showing me how all of the new features on my new car worked! Great experience! of his way to help me and then was very helpful after the sale by showing me how all of the new features on my new car worked! Great experience! More
Great deal, great people to work with. Couldn't be more pleased with the experience & people we dealt with. Would highly recommend to anyone shopping for vehicles; thanks! pleased with the experience & people we dealt with. Would highly recommend to anyone shopping for vehicles; thanks! More
Wonderful place to purchase a vehicle. The staff is friendly, honest and willing to listen to your questions. This is our second vehicle purchased at this dealership, we traveled from Idaho to deal wi friendly, honest and willing to listen to your questions. This is our second vehicle purchased at this dealership, we traveled from Idaho to deal with Beford. Fred Hogan,JL and Monica went above and beyond to assist us in this transaction. Please check out this dealership before going any where else in the Tri State area. More
This was my first time buying a vechicle from Bedford Ford, boy was i impressed . One reason I had a good experience at Beford Ford was that the focus of the sale I could tell that the sales team is made Ford, boy was i impressed . One reason I had a good experience at Beford Ford was that the focus of the sale I could tell that the sales team is made up of a group of individuals who really cares about people. There were no fake smiles and handshakes. I know that these people really care about giving their customers the best service possible. Another reason I liked buying my vechicle at Beford is that the sales staff is very knowledgable about the products they sell. In the past, I have had experiences with dealers that dont care if they sold you a car or truck or suv...Quander impressed me with his respect for his customers and knownledge.and I believe that Beford has the true key to customer satisfaction. Customers want to know that they will be taken care of after they drive off the lot and they want sales staff to be able to provide good information. yes i will continue to buy my vechicles from bedford ford... More
I had been shopping for a new truck for a couple weeks and had gotten completely frustrated dealing with arrogant salesmen across the tri-state area. Several people had recommended Beford so I broke down and had gotten completely frustrated dealing with arrogant salesmen across the tri-state area. Several people had recommended Beford so I broke down and went there. WOW, the friendliness and willingness to help me find what I wanted was unbelievable. Sam and Rick were amazing to work with and went out of their way to make sure they found something as close as possible to what I wanted. I warned them that I had X amount of money that I was willing to spend and they never once pressured me to spend any more than that. They went above and beyond to put me in the best truck possible and even came down to my amount instead of haggling back and forth all day. My wife was involved in the whole process and now thinks the world of Sam because of his complimenting her on how young she looked. If I had it all to do over again, I would skip all the other dealerships that I'd wasted time at and go straight to Beford. I will recommend them to anyone looking for a new or used vehicle, and I will do business there again. More
Quander was very flexible with meeting with me and going over options to make sure I got the vehicle I wanted. I am very satisfied with my car! over options to make sure I got the vehicle I wanted. I am very satisfied with my car! More