Glockner South Point Ford
South Point, OH
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I want to say "Thank You" to Quander and Sam for everything they did to find the right vehicle for me. I believe I worked them hard, but they did not give up. I went to other dealers, but kept for everything they did to find the right vehicle for me. I believe I worked them hard, but they did not give up. I went to other dealers, but kept coming back. I will say I did not enjoy working with one employee (did not catch his name), but he was just doing his job. Trying to push me hard in to buying that day, and that's not the way I like to do business, especially when spending $30+k. I like to think about things, weigh all my options and then decide. When I came back in the next day, I told Sam, I wanted to deal with him and Quander and no one else. They did not let me down. Quander and Sam both made me feel so welcomed and even though we were having difficulty finding the right vehicle for me, they took the initiative to keep looking and contacting me with other options. I could not have asked anyone to make me feel more welcomed than the two of them did. But, then the experience got even better. I couldn't believe how friendly Mr. Beford was. I could have gone the cheaper route and bought the Kia van, which would have been roomy enough for my family, but Kia did not have the same warm fuzzy feeling that I had at Beford. A HUGE difference was the professionalism. At Kia, when the manager looked at my trade-in, he was smoking a cigarette while opening every door in my van. I'm not a smoker and don't like smoking in my vehicles. Next thing, when he came in to meet me, the snuff stuck in his teeth, well, let's just say, not real appealing! That alone was enough to turn me off from a $10+k cheaper vehicle. I did not feel appreciated at all there. I knew I was coming back to Beford. Again, I say "Thank You" to Quander, Sam and, yes, Mr. Beford for making my car buying event (and I do call it an event because I think they stuck with me for over a week)an EXTREMELY good experience. You all were very professional and made me feel like I was the only important person in the building every time I was there, but yet you all were very friendly to where it didn't feel like a business transaction, but rather a friend trying to help out a friend. Thank you and I'll be sure to send anyone I know of getting ready to buy a car, your way. More
Rick and Steve both were very helpful. My wife and I both felt comfortable there and everyone treated us with respect. We would advise anyone who is looking for a vehicle to go there. Thanks Rick and Steve felt comfortable there and everyone treated us with respect. We would advise anyone who is looking for a vehicle to go there. Thanks Rick and Steve. More
Quander and everyone I dealt with were very friendly and easy to work with,so far i would recommend this dealership to anyone that is looking for a new vehicle easy to work with,so far i would recommend this dealership to anyone that is looking for a new vehicle More
I cannot put my experience into words as to how I was treated at beford auto. My sales person Terry Howard went above and beyond to get me in the truck I wanted. The entire staff at Beford worked hard fo treated at beford auto. My sales person Terry Howard went above and beyond to get me in the truck I wanted. The entire staff at Beford worked hard for my sale and my business, I felt important not like a number there... In the years to come I will return there to purchase more cars/trucks!!! I will send anyone I know there based on my experience! It truly was above and beyond 100% my hat goes off to these great ppl... I can not thank them enough. Thanks again to all your hard work Terry and the rest of the team there More
I came into Beford just browsing for a newer car. They provided the best service I could imagine. Taking care of my basic needs as well as financial needs and wants. In the future, if I must go car shoppi provided the best service I could imagine. Taking care of my basic needs as well as financial needs and wants. In the future, if I must go car shopping again, I will absolutely return to beford. They will get all of my business from now on! More
Mr. Wilson was very helpful in the buying process. He was very helpful with the paperwork and answered all my questions. He was very polite and made the buying experience as easy as possible. was very helpful with the paperwork and answered all my questions. He was very polite and made the buying experience as easy as possible. More
What an exciting experience! I planned on driving onto the lot to look at a truck, then leave. Well, Scott came running out of the building as we were pulling off the lot and I stopped to see if anything the lot to look at a truck, then leave. Well, Scott came running out of the building as we were pulling off the lot and I stopped to see if anything was wrong. A few hours later, we were driving home in our new 2012 Ford Fusion SE. We were introduced to Drew Bressler and he did an awesome job explaining some of the features of the car. Then we met JL and I explained my situation to him. He met my requirements and I was able to buy the car. Then were introduced to Monica to do the financing end of it. She was very thorough and explained the benefits of the different programs offered by Ford. By the time all the paperwork was complete, our car was ready for delivery. Thanks to everyone for all the help! More
I just stopped to look at a few trucks. Then after I talked with Terry and Fred I decided to take a test drive. They were very helpful and easy to deal with. That is why I purchased a new truck form bef talked with Terry and Fred I decided to take a test drive. They were very helpful and easy to deal with. That is why I purchased a new truck form beford ford, and trust me I never buy new trucks. But I did this time. More
I have to rate this dealership as "HORRIBLE" due to their complete "dishonesty" and shoddy repair work. Most of the work I paid to have done on My '93 has, or will have to be redone! There are s due to their complete "dishonesty" and shoddy repair work. Most of the work I paid to have done on My '93 has, or will have to be redone! There are some very likeable staff at Beford Ford, but they are NOT in the Service department. "Can't Trust 'em, far as You can Throw 'em! More
Sam was extremely helpful in my experience. He went out of his way to help me and then was very helpful after the sale by showing me how all of the new features on my new car worked! Great experience! of his way to help me and then was very helpful after the sale by showing me how all of the new features on my new car worked! Great experience! More



