Glockner South Point Ford

I think salesman Terry Howard is psychic. We really were I think salesman Terry Howard is psychic. We really were not sure what kind of vehicle we wanted and Terry showed us a Ford Escape. We probably w I think salesman Terry Howard is psychic. We really were not sure what kind of vehicle we wanted and Terry showed us a Ford Escape. We probably would not have even gone in that direction ourselves. Terry patiently explained all about the Escape and spent a lot of time making sure we knew how to operate the "bells and whistles." We drove away in a new Ford Escape. We absolutely love it!!!! Terry has kept in touch just to make sure we are happy with the vehicle and to see how we are doing. He is one in a million! When you are ready for a new car, be sure and go to Beford South Point Ford and ask for Terry Howard. You will be glad you did. More

I came in to "just look at an Escape" and left driving an Escape. My buying experience was great! Terry was wonderful to talk to and he understood what I wanted and made a fair deal with me. It is driving an Escape. My buying experience was great! Terry was wonderful to talk to and he understood what I wanted and made a fair deal with me. It is truly a family atmosphere. I felt welcome and was very comfortable; I was treated like an individual and not like "just another customer". I did not feel pressured or rushed into a decision. I left with exactly what I wanted! Thank you Terry for such a positive experience! More

This was one of the best experience I've had in buying a vehicle. Sam Bays was the best salesman, he was very helpful in my buying the F-150. Sam answered all of my questions about the F-150. I would like t vehicle. Sam Bays was the best salesman, he was very helpful in my buying the F-150. Sam answered all of my questions about the F-150. I would like to thank the whole sales team from Sam Bays, Mark Beford, Monica and JL for one of the best experiences that I've ever had. Thanks Beford South Point Ford and CONNIE DOES CARE. More

I really enjoyed my visit at Beford ford is a awesome dealship and they work well with clients and I would always go back bought one car prior to this one and it is a awesome car. Terry Howard, and Steve dealship and they work well with clients and I would always go back bought one car prior to this one and it is a awesome car. Terry Howard, and Steven Bowker are great employers, and the owners are great as well they have been so good to me. More

I went to the dealership to have a bed liner installed. While waiting I ask Terry what an upgrade would cost me. He made me an offer that my wife and I could not refuse. While waiting I ask Terry what an upgrade would cost me. He made me an offer that my wife and I could not refuse. More

Once Melinda, in service, told me the extent of the damage to my 2004 F-150 I decided it would be cheaper to trade. Sam gave me a good price for my "Time Bomb" trade in and worked very hard to convince damage to my 2004 F-150 I decided it would be cheaper to trade. Sam gave me a good price for my "Time Bomb" trade in and worked very hard to convince my wife it was a good deal. He sold her which is not an easy thing to do. I was sold when I seen the new truck, but 4 days later, I'm still satisfied and think the deal was fair and equatable. Melinda and Sam were both very personalble and kept me informed as to their progress during the repairs of my old truck and the purchase of my new truck. I would recommend Sam, in sales, and Melinda, in service, to anyone... and I have!!! More

Terry was exactly what I wanted from a salesman. I had wrecked my car this morning so I was desperately in need of transportation without a lot of time to shop. Upon meeting with Terry I told him of my pr wrecked my car this morning so I was desperately in need of transportation without a lot of time to shop. Upon meeting with Terry I told him of my predicament and of the type of vehicle desired. Terry showed me two vehicles that fit my needs exactly.....Terry listened; a rarity it seems in today's car salesman. Terry was friendly, fair, and rushed the deal through with no hassles......refreshing to say the least. I am very happy with all aspects of the sale. Terry was able to turn around a bad day and turn it into a good one......SUPER. I will highly recommend Terry and Beford Ford to friends and family. More

When I first arrived Steave Blankenship was verry rude and acted like he did not want to deal with me. The technician that looked my car over " Eric guston" had a great big list of things it "needed", whe and acted like he did not want to deal with me. The technician that looked my car over " Eric guston" had a great big list of things it "needed", when I asked to have him show me he declined and said "customers are not allowed back there" so I declined any work and after that he got verry angry and was even more rude than before, the technician had been calling me curse words when he thought I couldn't hear him. I took my car to another dealership and out of the 18 things Eric and Steave said were bad, only two were actually needed " witch was a brake light buld and air filter" and this guy said I needed brakes, rotors, ball joints, tie rod ends, a few seals and gaskets.. Ect, so needless to say, I won't be going back there More

Terry helped me through the buying process, got me in and out of there same day with a nice pre-owned truck for my son. Look forward to dealing with them again in a few years for his second vehicle! out of there same day with a nice pre-owned truck for my son. Look forward to dealing with them again in a few years for his second vehicle! More

I recently purchased my second vehicle from Beford Ford. About three and a half years ago I made my first purchase with salesperson Steve Bowker. Steve did a great job selling the vehicle. But more import About three and a half years ago I made my first purchase with salesperson Steve Bowker. Steve did a great job selling the vehicle. But more importantly, he was and has been very personable, friendly and polite every time I've seen him at the dealership. (We run into each other at every service visit.) Steve always remembers my name and greets me as a friend. You just don't find that kind of customer service in most businesses these days. It truly stands out. Steve also assisted in my recent purchase and was a great help to me. Along with Steve, was salesperson Terry Howard. Terry was also a great help. He helped me get the vehicle I wanted at a payment I could afford. There was no pricing games played and I was treated as an intelligent human being. I've been to some dealerships who regard a female as gullible and ignorant but I did not feel that way at Beford. Thank you, Terry and Steve, for treating me so well. Also, in closing, I'd like to comment that everyone I've encountered is very nice. That includes the service department, accounting and finance. I would rate Beford as a standout in customer service. More