
Glockner South Point Ford
South Point, OH
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New Car Experience Sales staff worked hard to get me in a car that fit my needs and budget. Credit person was very helpful and curteous, they all made me feel welcome. Sales staff worked hard to get me in a car that fit my needs and budget. Credit person was very helpful and curteous, they all made me feel welcome. More
No B.S. Went in with a layout of what I wanted and they produced the perfect vehicle for my family and it was at a fair market price. Went in with a layout of what I wanted and they produced the perfect vehicle for my family and it was at a fair market price. More
YOU LIVE AND LEARN WE FIRST VISITED GLOCKNER ON THE WEBSITE LOOKING FOR A TOYOTA RAV. THE WEBSITE SHOWED THAT THE DEALERSHIP HAD IT SO WE MADE A DRIVE OVER THERE AND DI WE FIRST VISITED GLOCKNER ON THE WEBSITE LOOKING FOR A TOYOTA RAV. THE WEBSITE SHOWED THAT THE DEALERSHIP HAD IT SO WE MADE A DRIVE OVER THERE AND DISCOVERED GLOCKNER DID NOT HAVE IT. THEN WE WAS TOLD THEY COULD HAVE IT DELIVERED THE NEXT DAY. WE WAITED THE NEXT DAY TO FIND OUT IT WAS SOLD. I BELIEVE NOW WE WERE JUST LIED TO BECAUSE THEY DIDN'T EVEN SHOW US PROOF OF ANYTHING. THEN STEVE ASKED WHAT OTHER KIND OF CAR I WAS INTERESTED IN AND I TOLD HIM A KIA SOUL. HE FOUND ME ONE A FEW DAYS LATER. I WENT IN AND TEST DROVE IT. I WASN'T REALLY TOO IMPRESSED WITH IT BECAUSE I REALLY WANTED THAT TOYOTA RAV THAT WAS FALSELY ADVERTISED ON WEBSITE. SO I DECIDED TO GO TO "MY" BANK TO FINANCE THAT MONDAY, SO THAT WAY I COULD REALLY THINK ABOUT WHAT I WANTED TO DO. BUT INSTEAD I GOT STEVE "IN MY FACE" THE WHOLE TIME PRESSURING ME LIKE A TYPICAL SALESMAN DOES. SO NEEDLESS TO SAY I GO AHEAD AND GET IT, MY WORST MISTAKE. I HAVE HAD PROBLEMS AFTER PROBLEMS OUT OF THAT CAR AND EVEN TALKED TO STEVE AND HE EVEN QUOTED TO ME "GIVE IT A FEW MORE WEEKS AND IF YOU ARE NOT HAPPY WITH IT, COME BACK OVER HERE AND WE WILL MAKE YOU HAPPY." I GO BACK OVER THERE AND IT'S LIKE TRADING IN ALL OVER AGAIN, THEY WON'T EVEN GIVE ME WHAT I PAID THEM FOR IT. YOU LIVE AND LEARN!!!! I WILL NEVER GO BACK. More
No BS sale pitches! Very helpful, easy to deal with and didn't feel trapped or pressured. Will come back and would recommend. Thanks a lot for making it easy! Very helpful, easy to deal with and didn't feel trapped or pressured. Will come back and would recommend. Thanks a lot for making it easy! More
Made finding the right truck easy We came to test drive some escapes and found something better that was perfect for us. Looked at 3 used ford escapes, & Steve showed us a Lincoln that We came to test drive some escapes and found something better that was perfect for us. Looked at 3 used ford escapes, & Steve showed us a Lincoln that had less miles and a better price tag that turned out perfect for us. More
Great Place This was the first time buying from a dealership where I was treated so well by All the staff. Terry Howard and Monica Runyon are great people to do b This was the first time buying from a dealership where I was treated so well by All the staff. Terry Howard and Monica Runyon are great people to do business with. Next time I am in the market for another vehicle I will definitely go back to South Point Ford More
Buying Experience This was our third vehicle we have purchased through Sam. He is very personable and professional. He also is very knowledgeable about the vehicles and This was our third vehicle we have purchased through Sam. He is very personable and professional. He also is very knowledgeable about the vehicles and buying procedures. We will definitely return in the future and recommend him and this dealership to others. More
50th anniversary present to ourselves My wife and I purchased our third Ford Fusion (2014) as an early anniversary present for us. Each Fusion we buy gets better and better. Quander Wils My wife and I purchased our third Ford Fusion (2014) as an early anniversary present for us. Each Fusion we buy gets better and better. Quander Wilson was our sales rep. today. He was not only helpful and very professional, but also friendly and considerate. More
best day ever. my dream truck. We have been 3 other places, Fred seamed the most honest and friendlies. I felt really good about my purchase . I will go there again . We have been 3 other places, Fred seamed the most honest and friendlies. I felt really good about my purchase . I will go there again . More
my wife's happy I went there late in the day , Fred helped me find my wife's dream truck, happy wife happy life. Thanks will be back soon. I went there late in the day , Fred helped me find my wife's dream truck, happy wife happy life. Thanks will be back soon. More